TL;DR: Strala is an Al-native Third-Party Administrator (TPA) purpose-built for P&C claims. We combine agentic Al with expert human oversight to deliver faster, more accurate and fully transparent claims handling - from first notice of loss to resolution. Our platform eliminates repetitive manual work, improves consistency, and generates structured claims data that feeds directly into underwriting and operational strategy. We are a team of insurance experts and Al engineers.
Background: Our AI-powered automation is already helping leading global insurers operate more efficiently across multiple lines of business - reducing friction, accelerating workflows, and improving outcomes. In under a year, we’ve scaled to multi-seven-figure ARR with ~50% month-over-month growth. We’ve raised two rounds from top-tier investors, including early partners behind companies like OpenAI, Cognition, and Ramp - giving us the capital, backing, and momentum to build a category-defining platform in insurance.
Role Description
This is a full-time remote role for a GL Adjuster with some Bodily Injury (BI) claims. The GL Adjuster will be responsible for investigating, evaluating, and resolving general liability claims. The role involves reviewing claim details, conducting thorough investigations, coordinating with relevant parties, analyzing policies and legal documents, and preparing reports. Additionally, the role includes negotiating settlements and maintaining accurate records while adhering to organizational and statutory requirements.
Qualifications
Strong investigative skills, attention to detail, and ability to evaluate claims
Knowledge of legal regulations, insurance policies, and risk management
Proficiency in written and verbal communication, including report preparation
Ability to manage multiple tasks, prioritize workload, and meet deadlines
Proficiency in relevant software and tools used in claim management
Customer service orientation and ability to build relationships with clients and stakeholders
Experience in general liability claim handling or related fields is a plus
Bachelor’s degree in a related field or equivalent work experience
3-5 years of GL and BI handling experience
Subro understanding a plus
Background working with engineer teams for system builds
Must be curious and have the drive to make things work
Top Skills
What We Do
Strala partners with the world’s largest insurers to deliver optimal claims outcomes. We do this as your integrated claims partner. We combine AI and human expertise to improve loss ratios, and accelerate cycle times. Further, our AI-native claims platform and expert handlers bring transparency to your claims process and strengthen actuarial and underwriting decisions. Our team comes from leading carriers such as Progressive and Travelers, leading technology firms such as Palantir, DRW, Optiver, and the top AI labs at Oxford, Berkeley, and Cambridge. We are backed by one of the best investors in the world.
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