The Role
Supports the Lodge Manager with guest relations, staff supervision, departmental relief, lodge operations, stock control, housekeeping and kitchen coordination, and event execution. The role requires strong hospitality, organizational, administrative, leadership, and people-management skills, plus a valid Code 8 driver’s license, reliable transport, and willingness to live onsite in a remote estate environment.
Summary Generated by Built In
General Assistant
Location: Plettenberg Bay, Western Cape
Position Type: Full-time, Live-in
Availability: Immediate
A boutique lodge situated just outside Plettenberg Bay is currently seeking a young, ambitious, and energetic individual with strong management and organisational skills to step into the role of General Assistant. In this position, you will work closely with the Lodge Manager, relieving and supporting various departments to ensure seamless operations.
The Ideal Candidate:
You must be highly presentable, articulate, and well-spoken, as the primary focus of this role revolves around high-level guest relations and hospitality. You need to be a hands-on individual who takes initiative, possesses strong leadership potential, and thrives on creating unforgettable guest experiences.
Core Responsibilities & Required Expertise:
- Guest Relations: Serving as a primary point of contact for guests, hosting in the dining room, and ensuring their stay is flawless and memorable.
- General & Staff Management: Assisting the manager with daily operational oversight and supervising staff across different shifts.
- Departmental Relief: Seamlessly stepping in to coordinate and manage Housekeeping, Kitchen operations, and Stock Control when required.
- Event Co-ordination: Assisting in the planning, setup, and execution of bespoke lodge events and guest functions.
Requirements
Requirements:
- Proven general lodge or boutique hospitality experience across multiple departments.
- Strong organizational, administrative, and people-management skills.
- A valid code 8 driver's license (Essential).
- Own reliable transport (Essential).
- Ability to live and work in a remote, beautiful estate environment.
Benefits
- A competitive salary, negotiable based on experience and qualifications.
- Comfortable onsite, live-in accommodation featuring an en-suite room.
- All meals and laundry services provided.
- The chance to gain diverse management experience in a highly regarded luxury hospitality environment.
Skills Required
- Proven general lodge or boutique hospitality experience across multiple departments
- Strong organizational, administrative, and people-management skills
- Valid Code 8 driver's license
- Own reliable transport
- Ability to live and work in a remote estate environment
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The Company
What We Do
Bushwise is a Southern African training provider specializing in practical safari-guide and conservation education. It offers hands-on field-guide courses and practical conservation training, with programs aligned to professional certification and standards. Its courses prepare students for careers in guiding and conservation through immersive bushveld learning and experienced instruction, supporting ethical participation in safari, environmental, and wildlife stewardship sectors.
