Purpose of the Role:
The Springer Nature General Counsel’s Office (GCO) the GCO is made up of seven teams which together form a trusted partner to the business. Comprising Anti Piracy, Company Secretariat, Data Protection, Editorial Rights, Governance Risk and Compliance, Legal, and GCO Operations, the GCO contributes to the sustainable success of Springer Nature, by providing expert advice and supporting Springer Nature’s strategic ambitions whilst protecting our businesses and reputation.
The GCO Operations Service Assistant plays a key role in supporting the GCO’s operational efficiency with a range of administrative and operational tasks. This role requires strong attention to detail, good communication skills, and the ability to multi-task
Key Responsibilities:
Operational Efficiency
Support the execution of operational processes and workflows.
Maintain and update trackers and filing systems.
Support the Data, Reporting and Technology lead with regular system reporting and housekeeping tasks
Support the Legal Engineer with administrative contract automation tasks, e.g. user set up queries
Service delivery
Assist in the coordination and administration of outsourced third-party rights checks.
Track requests and responses from external vendors and ensure timely follow-up.
Support reporting and analysis of third-party rights check volumes, turnaround times, and outcomes.
Manage regulatory horizon tracking and provide regular updates
Process Optimization:
Identify opportunities to streamline legal operations workflows and implement best practices.
Collaborate with cross-functional teams to improve systems and tools supporting legal services.
Skills and Experience
Essential
Proven experience in an administrative or operations support role, preferably within a legal or corporate environment.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Desirable
Familiarity with legal technology tools or document management systems.
Understanding of rights management or intellectual property processes is a plus.
Key competencies:
• Excellent organisational and time management skills.
• Strong written and verbal communication abilities.
• Comfortable working independently and as part of a team.
• A proactive mindset with a willingness to learn and take initiative.
Job Posting End Date:
31-12-2025Top Skills
What We Do
Research and learning are the cornerstones of progress, which is why we open doors to discovery for our communities, enabling millions of researchers, clinicians, educators and other professionals to access, trust and make sense of the latest insights.
Springer Nature is an ambitious and dynamic organisation. For over 180 years our imprints, books, journals, platforms, and technology solutions have been a trusted source of knowledge to our communities. Today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood, and used, ensuring that the world continues to make progress, improving and enriching lives and helping to protect our planet for future generations.
Global key facts:
Established for over 180 years
Nearly 10,000 colleagues
200 offices in 45 countries on all continents
World’s largest academic book publisher
Publisher of Nature, the world’s most influential journal
First company to publish more than 1 million Open Access articles
Key brands and imprints:
Springer Nature is home to some of the best-known names in research, health, educational and professional publishing. Every day, around the globe, our brands reach millions of people.
Nature
Springer
BMC
Palgrave Macmillan
Apress
Macmillan Education
Scientific American
Springer Healthcare
Springer Medizin
Research Square
J.B. Metzler
BSL
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