Job Role: Gatehouse Security Officer
Working Hours: 4 on 4 off shift pattern,
with rotation between days (05:30–17:30) & nights (17:30–05:30) - average 42 hours per week
Pay: £13.42 per hour
Location: Shotton Paper Mill, Weighbridge
Road, Deeside, CH5 2LW
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services
for an experienced Gatehouse Security Officer to join our established security
team based at Shotton Paper Mill in Deeside Industrial Park.
We are looking for professional and vigilant individuals who
will be responsible for the day-to-day operation of the gatehouse, controlling
access to site, maintaining site security procedures, and acting as the first
point of contact for all visitors, contractors, and staff.
You will be required to deliver a high standard of customer
service, manage access control systems, ensure a secure and safe site, and
remain alert at all times. The successful candidate must hold a valid SIA
Licence and a full UK Driving Licence.
Duties Include:
- Protecting
the client’s property, people and/or assets by providing security services in
direct accordance with the sites published Assignment Instructions (AI’s) and site-specific
procedures
- Preventing
losses and damage by reporting irregularities; informing offenders of policy
and procedures
- Controlling access to and from site via the gatehouse,
including checking vehicles, visitors, and staff in line with site procedures
- Verifying identification and issuing passes to authorised
personnel, visitors, and contractors
- Acting as the main point of contact for all site
visitors, providing a professional and welcoming service
- Maintaining accurate records of site access, vehicle logs, and
visitor documentation
- Operating gatehouse systems including barriers, CCTV, radios,
and access control systems
- Preventing
and escalating incidents in a timely and appropriate manner to the
Control Room, Shift Manager, Operations Manager, or Emergency Services as
appropriate
- Completing
detailed reports by recording observations, incidents, and daily activity logs
- Supporting wider security operations when required, including
periodic patrols if necessary
- Maintaining the organisation’s reputation by complying with
all legal, health & safety, and site-specific requirements
- Responding to queries and requests from staff, contractors,
and visitors efficiently and professionally
- Maintaining a high standard
of professionalism, vigilance, and customer focus at all times
Requirements
- Full 5-year employment checkable history - Essential
- Valid frontline SIA licence DS or SG - Essential
- Full UK Manual Driving Licence - Essential
- Customer Service experience and confidence to handle conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
Benefits
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted rates, with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer
Within commuting distance of: Flintshire, Deeside, Flint, Queensferry, Connahs Quay, Sealand, Sandycroft, Ewloe, Buckley, Northop, Mold, Broughton, Bagillt, Wirral, Ellesmere Port, Chester, Wrexham
Skills Required
- Full five-year employment checkable history
- Valid frontline SIA licence, Door Supervisor or Security Guard
- Full UK manual driving licence
- Customer service experience and ability to handle conflict appropriately
- Flexibility to meet job requirements
- Excellent written and verbal communication skills
- Smart, well-groomed appearance
- Reliability and punctuality
- Ability to work in a fast-moving environment
What We Do
Anchor Group Services is a UK provider of integrated facilities and outsourced business support services. It combines security guarding, CCTV monitoring, key holding and mobile patrols with commercial cleaning, property maintenance, car park management, waste and environmental solutions, washroom services, fire teams and concierge support. The company tailors one-off services, consultancy contracts or total support solutions to customer needs across sectors nationwide.
