Gasoline/Xpress Manager | 13

Job Purpose:
- The Gasoline/Xpress Manager at Hugo's Xpress Gas Station is responsible for overseeing the daily operations of the gas station, ensuring efficient and safe fuel services, and providing excellent customer service. This role involves managing staff, monitoring inventory, and driving sales while maintaining compliance with safety and regulatory standards.

Key Responsibilities:
- Manage daily operations of the gas station, ensuring smooth and efficient service.
- Supervise and train staff, fostering a productive and customer-focused team environment.
- Monitor fuel and store inventory levels, coordinating with suppliers for timely deliveries.
- Handle cash reconciliation and ensure accurate financial transactions.
- Ensure compliance with safety and regulatory standards, maintaining a safe environment for both customers and employees.
- Resolve customer issues promptly and professionally, enhancing customer satisfaction.
- Maintain and ensure the proper functioning of equipment and facilities.
- Drive sales through excellent customer service and effective merchandising strategies.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, Holiday Pay (Additional Time & Half if worked), and Employee Discount.

Required Education:
- High school diploma or GED
- Associate's degree in Business Administration, Management, or a related field
- Relevant experience in retail, customer service, fuel operations, or supervisory roles may substitute for higher education requirements

Required Experience:
- Basic math skills and ability to operate cash registers
- Experience in managing daily operations and supervising staff in a retail or fuel service environment
- Proficiency in handling cash reconciliation and inventory monitoring
- Familiarity with safety and regulatory compliance in fuel operations

Preferred Experience:
- Previous experience in a customer service role
- Experience in driving sales through excellent customer service
- Background in coordinating deliveries and maintaining equipment

Required Skills and Abilities:
- Ability to stand for extended periods
- Capacity to lift and carry heavy objects (up to 50 pounds)
- Manual dexterity for operating equipment and handling fuel nozzles
- Ability to work outdoors in varying weather conditions

Preferred Skills and Abilities:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Attention to detail and ability to follow instructions
- Knowledge of safety procedures related to fuel handling is an advantage