We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.What the Role Entails
We are looking for an early career game user research intern who is passionate about video games to join our Games User Research team in central London. This is a great opportunity to gain industry experience, work across many genres and learn from seasoned industry experts.
Joining Tencent Games, you will work alongside award winning studios, making some of the most popular games in the world. Your mission will be to support these studios to deliver on their intended experience by providing timely insights from members of their target audience.
Please note that this opportunity requires you to be in our Shoreditch office full time. Most of our research is conducted in person, in a dedicated lab.
What You Will Be Doing:1. Assist senior researchers in delivering end-to-end research projects using methods such as in-depth interviews, usability tests, multi-day playtests, diary studies, heuristic reviews or surveys.
2. Assist projects and gain experience on every phase of a study: stakeholder engagement, preparation, fieldwork, analysis, and delivery.
3. Support preparation for data gathering, working on discussion guides and surveys.
4. Support the smooth running of our lab in London.
5. Manage participants to and around the lab and ensure unbiased feedback is being gathered.
6. Process and analyse qualitative and quantitative data from multiple sources.
7. Identify actionable insights and ensure they are communicated clearly.
8. Take on more responsibilities as you learn and grow into the role.
Who We Look For1. Degree in human-computer interaction, psychology, sociology or a field with a relevant focus on qualitative research is preferred. Early in your career and keen to learn from the industry.
2. Good communicator, you can express complex ideas effectively, both verbally and in writing.
3. Comfortable adapting to dynamic situations, especially when game builds don't always behave as expected.
4. Comfortable around PCs and basic troubleshooting skills.
5. You are a gamer, up to date with a variety of genres.
6. You are passionate about games user research and assessing the player experience.
Equal Employment Opportunity at TencentAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Skills Required
- Degree in human-computer interaction, psychology, sociology, or related field
- Early-career candidate, eager to learn
- Good verbal and written communication skills
- Comfortable adapting to dynamic situations and unstable game builds
- Comfortable using PCs and basic troubleshooting
- Gamer familiarity across a variety of genres
- Passion for games user research and assessing player experience
- Participant recruitment, scheduling, and in-lab management
- Ability to process and analyze qualitative and quantitative data
Tencent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tencent and has not been reviewed or approved by Tencent.
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Healthcare Strength — Healthcare coverage is positioned as a standout, with strong PPO options and relatively low prescription costs highlighted for U.S. plans. This suggests the medical offering can be a meaningful component of the overall rewards package for U.S.-based employees.
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Retirement Support — Retirement support is framed as competitive in the U.S., with employer match details called out as an item to confirm in writing. This indicates retirement benefits can be a notable strength where applicable.
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Strong & Reliable Incentives — Performance-linked incentives and share-based awards are repeatedly included as part of the compensation model, alongside potential RSU and sign-on eligibility in certain roles. This points to total rewards often extending beyond base pay through variable and equity components.
Tencent Insights
What We Do
Tencent uses technology to enrich the lives of Internet users. Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks. Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China. Our financial technology and business services support our partners' business growth and assist their digital upgrade. We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.
