Game Operations Manager

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Thailand
Gaming • Hardware
The Role

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

This role involves working closely with the Razer Gold Game Services team to provide improved and enhanced game operations to our partners in the gaming industry.
The position involves managing games operations and campaigns to expand our partners' game publishing operations in emerging regions, with a focus in Thailand.
The role entails leading multi-disciplinary, cross-regional Art & Marketing Teams to develop Best-in-Class game operations for multiple projects simultaneously.

Responsibilities:

  • Collaborate with cross-functional teams, including marketing, operations, community management, customer support, and technical support, to ensure seamless product delivery and an exceptional player experience.
  • Support the development and execution of product strategies, focusing on player engagement, monetization, and market competitiveness.
  • Assist in the creation and implementation of a product roadmap, including updates, features, and activities that enhance the player experience and drive long-term growth.
  • Analyze game performance using data analytics, identify trends, and provide recommendations to optimize product strategy and operations.
  • Conduct in-depth analyses of internal and competitor products, leveraging insights to refine game features and maintain a competitive edge in the market.
  • Communicate the product vision across the organization, fostering collaboration and ensuring alignment with strategic objectives.

Preferred Skills and Qualifications:

5+ years of experience in the online or mobile games industry, with a focus on the Thailand market.

• Good understanding of Free-to-Play Online Mobile Games, Game Mechanics, & Monetization Strategies.

• Experience in design user flow, feature specification, UI wireframe, data sheet and presentation.

• Experience in data-backed and process-driven and data analytic as tools.

• Experience in relevant game community management.

Position based in Bangkok city.

Pre-Requisites :

Are you game?

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The Company
1,383 Employees
Year Founded: 2005

What We Do

Razer™ is the world’s leading lifestyle brand for gamers.

The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities.

With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services.

Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher).

In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia.

Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).

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