Game Client Solutions Analyst

About us

ZAM Network is a multi-faceted company comprised of a full-service creative agency (ZAM) and a dedicated media division (Fanbyte). ZAM specializes in building engaged gaming communities and comprehensive solutions through its three core pillars of marketing, creative services and user research. Fanbyte operates one of the largest multiplayer-focused gaming networks in the world consisting of the #1 communities for World of Warcraft, Hearthstone and others. Fanbyte.com, our flagship website, covers games, entertainment, wrestling, sports, and more!

Job Description

The Game Client Solutions Analyst will support ZAM’s agency business in coordinating effective communications, reporting and project tracking between internal and external stakeholders. The role requires exceptional organizational ability, problem solving and communication skills. This role will work closely with our marketing, creative and user research teams to ensure all of our projects are executed to the satisfaction of our clients.

This job can be performed remotely from anywhere in the continental U.S.

Responsibilities

• Support the promotion of video game clients by drafting game user interviews and surveys.
• Work with focus groups to help identify target user groups.
• Review social media campaign results and help develop new research tests to achieve expansion in the global markets through creative promotional campaigns.
• Assist in setting up creative A/B testing and review closed beta test results for playtests.
• Summarize survey insights.

Qualifications

• A Master's degree in Public Relations Strategy, Global Communication, Communication Data
  Science
• The position requires 6 months of experience in each of the following:
  • Supporting localization projects and developing strategic communications and branding
    messages to expand international clients based in China; and
  • Using WeChat data analytics to increase social media engagement with target clientele in China