The Role
Leads daily car wash operations, ensuring vehicles are safely prepared and loaded, equipment and facility tasks are completed, and guests receive quality service. Responsibilities include operating and adjusting tunnel equipment, handling incidents, supporting memberships, managing vacuum services, training team members, completing shift reports, cleaning the facility, and following safety procedures. The role requires outdoor work in all weather, extended standing, weekend and holiday availability, and lifting up to 40 pounds.
Summary Generated by Built In
This position is accountable for the following KPIs
- Values: Excellence, Hard work, Stewardship, Difference, and Community
- 100% Vehicles Prepped and Loaded Safely
- 100% Daily Operational Tasks Completed
The basic job duties for this position are as follows
- Knowledgeable on property safety and layouts
- Knowledgeable of what not to wash
- Knowledgeable of tunnel equipment
- Greet guest as they approach the car wash tunnel
- Safely guide and load each vehicle per size
- Use bug prep gun to properly prepare vehicles for wash process
- Remove mud in wheel wells when appropriate
- Perform safety inspection of vehicles before wash
- Make key adjustments to car wash equipment
- Knowledgeable on E-Stop Locations
- Handle tunnel incidents effectively and safely
- Responsible for vacuum service process
- Participate in the nightly close down checklist
- Engage with each guest using the 4 Steps of Service
- Knowledgeable on 3 Single Wash packages
- Informs all retail guests about Memberships
- Able to present our Difference
- Train new Team Members on approved training modules
- Aid in member visit success rate. License Plate Recognition//RFID sticker reads
- Communicates key vehicle information and equipment retracts to crew
- Vacuum area observance for guest satisfaction
- Knowledgeable on membership management
- Is fluent in the LEAP Conflict Resolution process
- Complete daily shift report to document shift performance
- Maintains clean, organized car wash facility
- Learn how to safely open and close the car wash with leadership
- Safely use ladders and engage e-stop while cleaning
- Learn backroom safety and equipment knowledge
- Adhere to all company policies, procedures, safety standards and codes of conduct
- Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
- Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
- Willing to work in all weather conditions (cold,hot,wet,rain,snow)
- Able to lift up to 50 lbs.
- On your feet 100% of the day and outside
- Attend all mandatory training sessions
- Attend all mandatory team meetings and cleaning.
- This position is eligible for cash and digital tips
- All other duties assigned by management
Skills and Education Requirements
- Excellent organizational and time management skills.
- High school diploma or equivalent preferred.
- Related management experience preferred
- Excellent verbal and written communication skills.
- Physical Job Requirements
- Ability to work outdoors in all weather conditions and seasons
- Is willing to work a 40 hours per week including weekends and holidays
- Be on your feet for extended periods of time
- Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
- Ability to carry up to 40 pounds short distances
- Alert and able to maneuver around moving vehicles and equipment
Skills Required
- Excellent organizational and time management skills
- High school diploma or equivalent
- Related management experience
- Excellent verbal and written communication skills
- Ability to work outdoors in all weather conditions and seasons
- Availability to work 40 hours per week, including weekends and holidays
- Ability to stand for extended periods
- Ability to bend, stoop, squat, kneel, reach, and step
- Ability to carry up to 40 pounds short distances
- Alertness and ability to maneuver around moving vehicles and equipment
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The Company
What We Do
Champion Xpress Carwash is a family-owned and operated automated tunnel car wash company serving communities in New Mexico, Colorado, Iowa, Illinois, Missouri, and Texas. Known for its superior chemical solutions and advanced equipment, the company is dedicated to exceeding customer expectations and positively impacting the communities it calls home while providing the highest quality tunnel wash in the business.
