Functional Consultant (Product Consultant)

Posted 10 Days Ago
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Cairo, EGY
Hybrid
Mid level
Fintech • Payments • Financial Services
The Role
Functional Consultant serving Middle Eastern banking clients, acting as the bridge between Meniga products and customer teams from initial workshops through go-live. Responsibilities include leading functional workshops and design sprints, documenting integration requirements, supporting API integrations, answering product questions, demonstrating solutions, transferring feedback internally, and enabling customer adoption. Requires fintech or banking consulting experience, familiarity with REST APIs and JSON, strong financial-services UX knowledge, excellent communication, Arabic and English fluency, and travel of up to two weeks monthly.
Summary Generated by Built In

Meniga is a leading hyper-personalisation banking platform, our vision is to enable banking that is genuinely personal, proactive, and valuable to every customer. We give banks the data infrastructure to make digital banking genuinely personal, proactive and valuable - not generic. Today we enrich 45 million transactions a day and serve 100+ million banking customers across 165 banks in 30+ countries. We are a global leader in transaction enrichment, AI-powered insights and hyper-personalisation for large financial institutions, a multiple Finovate “Best of Show” winner, and featured on CNBC’s 2025 list of top UK fintechs. We're a global team with offices in London, Reykjavik, Warsaw, and Cairo.

We're hiring a Functional Consultant to support our clients in the Middle East. You'll be the link between Meniga's products and our clients' teams, from the first workshop to a go-live.

Location: Cairo, Egypt – hybrid, working with our delivery teams in Reykjavik and Warsaw.


Key Responsibilities:

  • Gain and maintain an expert-level understanding of Meniga’s product suite and services, with a particular focus on our APIs and integration capabilities.
  • Deeply understand our approach to experience design, embodying Meniga’s standards in all customer interactions.
  • Lead functional workshops and design sprints with clients, facilitating the seamless integration of our solutions into their environments.
  • Work closely with our customers to define and document precise functional requirements for integration projects.
  • Address functional inquiries, providing clear, insightful answers and solutions to enhance customer satisfaction and product utilization.
  • Serve as a bridge between customers and our internal teams (Product Management and Sales), conveying crucial feedback and requirements gleaned during integration projects.
  • Ability to travel up to 2 weeks a month, especially to the Middle East (mainly UAE, KSA, Kuwait, Oman and Egypt).

What We’re Looking For:

  • 3-5 years of experience in functional consulting, solution consulting, product consulting, business analysis, or implementation roles within fintech, digital banking, or financial services.
  • A genuine passion for creating exceptional digital financial experiences and helping clients maximize value from innovative technology solutions
  • Strong understanding of retail banking, digital banking, personal finance management (PFM), wealth management, lending, or other financial services domains.
  • Exceptional knowledge of financial services UX and the ability to apply this expertise in a B2B product context.
  • Strong analytical skills, with an aptitude for understanding complex product capabilities and devising optimal integration strategies.
  • Comfortable with REST APIs and JSON. Ability to read and understand API docs and payloads (no coding needed).
  • Proven ability to translate business needs into product solutions, balancing customer requirements with product capabilities and best practices
  • Articulate communication and presentation skills, capable of delivering engaging and informative product demonstrations.
  • Self-driven, collaborative, and adaptable mindset, with the ability to thrive in a fast-paced, international environment.
  • Experience in conducting workshops, design sprints, and training sessions, with a knack for transferring knowledge in accessible and impactful ways.
  • Professional proficiency in Arabic and English, both written and spoken.
  • Eligibility and willingness to work under a B2B contractor arrangement.

Skills Required

  • 3-5 years of experience in functional consulting, solution consulting, or business analysis in fintech or banking
  • Knowledge of financial services user experience and ability to apply it in a B2B product context
  • Strong analytical skills and ability to understand complex product capabilities and develop integration strategies
  • Comfort with REST APIs and JSON; ability to read and understand API documentation and payloads
  • Excellent customer service skills and proven ability to foster positive client and stakeholder relationships
  • Strong communication and presentation skills, including product demonstrations
  • Ability to collaborate effectively within diverse teams
  • Experience conducting workshops, design sprints, and training sessions
  • Fluency in Arabic and English, spoken and written
  • Ability to work on B2B contracts
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The Company
HQ: Reykjavík
79 Employees
Year Founded: 2009

What We Do

Meniga is a global leader of white-label Digital Banking solutions - serving over 100M banking customers across 30 countries. Meniga’s award-winning products enable the world's largest financial institutions to dramatically improve their online and mobile digital environment, enriching the customer experience of over 100 million digital banking users across 30 countries. Meniga has developed a framework for next-generation digital banking around advanced data consolidation and enrichment, meaningful customer engagement and new revenue opportunities. Meniga’s portfolio of products includes personal finance management, carbon insight services, automated real-time notifications, predictive analytics and personalised engagement technologies, targeted rewards and consumer data analytics. Meniga is a six-time winner of “Best of Show'' at Finovate Fall and Finovate Europe, “Best Digital Banking Vendor” at the Banking Tech Awards, “Best Company” at the European FinTech Awards and has been featured three times on the FinTech50 list. Meniga’s offices are in London, Reykjavik, Stockholm, Warsaw, Barcelona, Singapore and New York.

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