Functional Consultant - Dynamics 365 F&O

We help companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation. Founded in 1987 and recognized as a trusted advisor, HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. We are 100% dedicated to Microsoft technology, with practices that offer our clients a complete set of Microsoft cloud solutions from a single global partner. HSO is a proven global leader with unique delivery capabilities offered from our dedicated Microsoft practices in more than 31 offices across the Americas, Europe, Australia and Asia.

HSO is a Gold Certified partner since 2002 and since 2006 has been a part of the Microsoft Dynamics Inner Circle, a prestige reserved for just 1% of Microsoft partners worldwide. Within HSO you’ll work with Microsoft Dynamics 365, Azure cloud platform and our unique, industry-specific solutions.
As a Functional Consultant, you will: 

Play a key role in the implementation, testing, and support of Microsoft Dynamics 365 F&O solutions. You will work closely with clients to configure and customize the system to meet business needs, conduct functional testing, and ensure successful deployments. Additionally, you will provide first and second-line support, troubleshoot functional issues, and contribute to continuous improvement initiatives. This role requires regular travel to client sites, where you will collaborate with teams, lead testing efforts, and ensure smooth project execution. 

• Participate in D365 F&O implementations, including system setup and configuration. 
• Conduct functional testing to ensure high-quality deployments. 
• Provide first and second-line support, resolving functional issues efficiently. 
• Develop Functional Design Documents, perform testing, and maintain documentation.
• Analyze root causes of recurring issues and recommend improvements. 
• Support clients during UAT and Hyper Care phases. 
• Prepare monthly reports and contribute to continuous improvement. 
• Work closely with technical teams, developers, and consultants to ensure seamless service delivery. 
• Mentor junior colleagues and share expertise. 
• Stay updated on D365 F&O updates and industry best practices. 

• 3+ years of experience in ERP consulting, implementation, or support, preferably with D365 F&O or Dynamics AX.
• Strong expertise in at least one D365 F&O module (e.g., Finance, Supply Chain, Production). 
• Experience with system configuration and functional testing. 
• Ability to independently analyze and resolve complex functional incidents. 
• Certifications (MB300, MB330, MB310) are a plus. 
• Experience with Power Platform and Logic Apps is an advantage. 
• Excellent English communication skills and ability to work in multicultural teams. 
• Willingness and ability to travel regularly for on-site client work. 

Why Work With Us: 
 

• Competitive Compensation and Bonus Package: Receive a competitive salary aligned with your experience and a performance-based bonus to recognize your achievements and contributions; 
• Private Healthcare Insurance: Your health and well-being are important to us. Enjoy comprehensive private healthcare coverage to ensure your well-being and access to high-quality medical care when needed;  
• Hybrid Work Environment: Benefit from a flexible hybrid work model that allows you to balance time between the office and home, optimizing productivity and work-life harmony;
• Innovative Office and Inspiring Culture: Thrive in our vibrant, centrally located office, equipped with cutting-edge technology to enhance your workday. Enjoy a positive workplace culture that fosters collaboration, creativity, and continuous professional development;
• International Teams and High-Scale Projects: Collaborate with international teams on large-scale projects for leading corporations, gaining valuable experience and advancing your career; 
• Connect, Grow, and Develop: Engage in our Tech Updates sessions and informal team events that build a strong sense of community and make work enjoyable. Plus, take advantage of comprehensive learning and development opportunities, including access to the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your professional growth and certification goals;
• Sports Subscription: Keep active and energized with our Sportmaster subscription, offering you access to top-notch fitness facilities and activities to support your health and well-being;
• Vacation Days: Recharge and unwind with 23 days of vacation, giving you ample time to relax and pursue your passions outside of work;
  

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