Functional Analyst | Itineris Graduate Academy

Posted 2 Days Ago
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Hiring Remotely in BE
Remote or Hybrid
Entry level
Cloud • Information Technology • Software • Automation
The Role
Graduate academy preparing candidates for Junior Functional Analyst roles in utility software. Responsibilities include translating business requirements into application solutions, participating in customer workshops, supporting testing and solution quality, collaborating with technical and project teams, and contributing to UMAX product evolution. The role develops consulting, communication, stakeholder management, and utilities-sector expertise while working with Microsoft Dynamics 365.
Summary Generated by Built In

There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers. 


Our Functional Graduate Academy is designed for ambitious graduates who want to grow into strong Functional Analysts and make a real impact in the energy and water utility sector.


What you will work on

Starting in October, you will join a structured learning and development journey that prepares you for a role as Junior Functional Analyst within our R&D, Project and Service Delivery teams. You will learn how to bridge business and IT, translating customer needs into smart, future-proof software solutions.

Throughout the program, you will work with UMAX, Itineris’ cloud-based software solution for energy and water utilities, built on Microsoft Dynamics 365. You will gain hands-on experience across key functional domains such as CRM, Finance, Billing, Meter Data Management and Asset Management, applying your knowledge directly in real customer projects.


As part of the Functional Graduate Academy, you will...


  • act as the link between business and IT

  • translate business and functional requirements into application solutions

  • participate in customer workshops and onsite meetings

  • support testing and ensure solution quality

  • collaborate closely with Functional Analysts, Developers, Solution Architects and Project Managers

  • contribute to the continuous evolution of the UMAX solution

Beyond functional expertise, the academy focuses on building strong consulting, communication and stakeholder management skills. Through coaching, knowledge sharing and on-the-job learning, you will gradually take ownership.

The Functional Graduate Academy is your starting point to build a long-term career at Itineris: contributing to innovative software and helping utilities better engage with their customers.


What you bring 

  • Master’s degree in Business Engineering, Business Administration, Informatics, Civil Engineering,...
  • A high interest in IT.
  • Strong analytical skills.
  • An eagerness to learn about the utilities market.
  • Excellent communication skills in Dutch and English, both written and spoken.
  • A problem-solving and entrepreneurial mind-set.

What we offer 


  • A fast-growing and international environment with offices in Ghent (Belgium), Atlanta (USA), London (UK), and Hyderabad (India).
  • Working with future-ready water and energy companies and building valuable utility expertise. 
  • Internal mobility, developing your career through various educational programs and growth paths.
  • An entrepreneurial mindset where you have a direct impact on our growth journey.
  • An open environment where we understand the importance of taking a break to recharge and achieve the best results. We make it a priority to celebrate milestones, both big and small.
  • Onboarding, learning and buddy programs to get ready for a smooth start in your new job.
  • A flexible and inclusive working environment – where people can just be who they are, and where we offer flexible options for hybrid working so you can work in a way that suits you best.
  • Competitive perks & benefits, because we want to help you reach your full potential, both at work and in your personal life.
  • A lot of fun moments with an eye for sports,celebration and wellbeing, important for maintaining a healthy work-life balance.

Skills Required

  • Master's degree in Business Engineering, Business Administration, Informatics, Civil Engineering, or a related field
  • Strong interest in information technology
  • Strong analytical skills
  • Eagerness to learn about the energy and water utilities market
  • Excellent written and spoken Dutch and English communication skills
  • Problem-solving and entrepreneurial mindset
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The Company
550 Employees
Year Founded: 2003

What We Do

Itineris is a software company focused exclusively on water and energy utilities. It develops and implements UMAX, a cloud-based Customer Information System, CRM, ERP, asset, and field-service management platform built on Microsoft Dynamics 365 and delivered through Azure. The solution uses workflow automation, AI, and data capabilities to improve utility operations, customer engagement, revenue management, and environmental performance. Itineris serves utility organizations internationally.

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