Tildei

Full Stack Software Engineer

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Hiring Remotely in Est Hampton, NY, USA

Remote or Hybrid

150K-200K Annually

Artificial Intelligence • Marketing Tech • Software • Conversational AI • Generative AI

Turn customer intent into confirmed bookings.

The Role

About Us

Tildei is an AI-powered marketing platform that creates intelligent brand agents for commerce and marketing conversations. We build comprehensive, custom Brand Knowledge Graphs from product catalog, marketing materials, FAQs, and brand guidelines. We then deploy agents across social and digital channels to engage customers 24/7 in any language. Our agents drive marketing and commerce outcomes by having meaningful conversations that guide customers toward product recommendations and purchases, essentially acting as a brand's most knowledgeable sales associate.

Tildei, based in NY, was founded by serial entrepreneur Mark Ghermezian, the co-founder and founding CEO of Braze (BRZE), and led the company as its founding CEO, pioneering a new category from ideation to IPO (Braze IPO’d in November 2021).

If you’re looking for an opportunity to disrupt an industry and leave your mark, apply to join us.

The Opportunity

As a member of our engineering team you will be directly involved in every aspect of our development lifecycle. From building new features and fixing impactful bugs, to helping design and plan the future of our platform. We have a backlog full of interesting and impactful work to pick up.

You will be joining us at a crucial stage of our company's journey as we scale our product to meet market demand. This is a unique chance to have a direct and immediate impact, as you will own and build features based on real-time customer feedback. Additionally, not every problem you'll face will have a clear solution. You'll need to weigh potential approaches, work with your teammates to identify pitfalls, and deliver true value to our customers. As part of our small team, you'll also have the opportunity to wear many different hats.

This is a full-time, permanent position. If you are in the NYC area, we follow with a "4 days in, 1 day work-from-home" hybrid work environment in NYC (Chelsea). If you are elsewhere in the US, this position can be fully remote. This role pays a competitive salary and equity and reports directly to our CTO.

In this role you will...

Be actively involved in the build, deployment, and continuous improvement of our software platform as it relates to both front-end and back-end web development (this role will likely skew a bit more towards the backend).
Participate in code reviews and thoughtfully provide constructive feedback.
Use your knowledge of current industry coding standards, tools, and best practices to write clean and efficient code.
Collaborate effectively with other teams and architects to solve complex problems.
Work with designers and PMs to create delightful products.
Believe in a culture of experimentation while developing production-grade products and platforms.

You have...

5+ years professional experience working with Typescript (ideally Node.js as this role skews more towards the backend).
Experience releasing apps in a cloud environment like AWS.
Experience in designing and implementing backend services that efficiently handle complex business logic and data processing (experience with AI NLP is ideal).
Bachelor’s degree or equivalent practical experience.
Ideal: Experience working in the martech space

Our tech stack includes...

Node
Svelte
Typescript
Temporal
Postgres
Clickhouse
AWS (via Terraform)
Cloudflare
Vercel
Langfuse

We hope you’re comfortable with a few of these, but more importantly, we value the desire to learn.

A few examples of our recent work include...

Extensible integrations into platforms using modern patterns like MCPs
Agentic handling of social media comments for brands
Deep integrations in social platforms like Reddit and Instagram

We offer...

• Endless career growth opportunities by joining our team at the ground floor.

• A tight-knit, collaborative team who are passionate about building startups.

• Competitive salary, equity, flexible PTO, and robust benefits (medical, dental, vision etc.).

We’re focused on building and fostering a diverse, flexible, and inclusive space that allows our team members to thrive. We’re an Equal Opportunity Employer and consider applicants without regard to race, color, national origin, gender, sexual orientation, genetics, age, marital status, veteran status, disability status or any other basis forbidden under federal, state, or local law.

What the Team is Saying

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The Company

HQ: New York, NY

16 Employees

Year Founded: 2022

What We Do

Tildei is an intelligent AI-business partner for marketing leaders who want to increase bookings and provide guests with smoother, faster experiences. We handle complete booking workflows autonomously across every channel and stage of the booking lifecycle, from first inquiry to confirmed appointment to lifetime retention. Tildei was founded in 2022 by serial entrepreneur Mark Ghermezian, who co-founded Braze (BRZE) and served as its first CEO, pioneering a new category that led to the company's IPO in November 2021. Based in New York, Tildei has been recognized as one of Built In's 2026 Best Places to Work. Learn more and book a demo at tildei.com.

Why Work With Us

We offer... (1) Endless career growth opportunities by joining our team at the ground floor. (2) A tight-knit, collaborative team who are passionate about building startups. (3) Competitive salary, equity, flexible PTO, and robust benefits (medical, dental, vision etc.). (4) Built-In 2026 Best Places to Work.

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Tildei Offices

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For most of our roles we generally prefer NYC metro area but we will hire remote talent in the Eastern or Central time zones as well. If you are in the NYC metro, we operate on a hybrid policy with 4 days in / 1 day out (Friday).

Typical time on-site: 4 days a week

HQTildei HQ

Chelsea is NYC's art district. You can wander galleries and shops or experience The High Line - a park built on an abandoned elevated railroad track. At night you can go to restaurants and bars, visit Chelsea Market, hit up various performing arts venues, or just hop the local night clubs.

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