Senior QA Engineer

Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, Reputation Defender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users in 150 countries so they can live their digital lives safely, privately, and confidently today and for generations to come. We're always looking for smart, fearless, and dedicated people. Together, we have collective passion and a big vision to power Digital Freedom by protecting consumers and giving them control of their digital lives. When you’re a part of Gen, you are provided access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits & compensation packages. Diversity is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected, and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience, and business needs.

If this sounds like you—Gen has a dynamic, supportive culture with core values that celebrate diversity, promote teamwork, and encourage every team member to contribute and grow—join us!

About the role

We are seeking a highly experienced Senior QA Engineer with 6–10 years of expertise in ensuring the quality, scalability, and reliability of enterprise-grade web applications. The ideal candidate will have a proven track record in designing and implementing robust testing frameworks, driving automation, and leveraging modern AI tools to accelerate testing, improve coverage, and deliver world-class user experiences.

What You Will Do in This Role

• Advanced Problem-Solving – Apply strong analytical skills, data structures, and algorithmic thinking to design resilient test strategies for complex systems.

• Test Architecture & Strategy – Lead the creation of scalable QA frameworks, automation pipelines, and testing best practices across frontend, backend, and cloud environments.

• API & Microservices Testing – Design and execute tests for secure, scalable APIs and microservices, ensuring smooth system integrations.

• System Integration Validation – Validate end-to-end workflows across heterogeneous systems and third-party services.

• Performance & Scalability Testing – Ensure applications meet high-performance benchmarks under load, stress, and concurrency scenarios.

• UX & Functional Assurance – Partner with UX/UI and product teams to validate accessibility, usability, and cross-platform consistency.

• Automation & Code Quality – Develop and maintain robust automated test suites (unit, integration, functional, regression, and E2E).

• Debugging & Issue Resolution – Investigate defects, provide root cause analysis, and work with engineering teams for quick resolution.

• Productivity & AI Tools – Introduce AI-driven approaches to improve test efficiency, coverage, and predictive defect detection.

What You’ll Need to be Successful in this Role

Primary Skills:

• Strong expertise in automation frameworks (Selenium, Playwright, Cypress, NUnit, JUnit, or TestNG).

• Proficiency in programming/scripting languages such as TypeScript, Python, or C#. 

• Solid understanding of cloud platforms (AWS, Azure, or GCP) and cloud-native testing practices.

• Strong knowledge of CI/CD pipelines and integration of automated tests into DevOps workflows.

• Experience with performance testing tools (e.g., JMeter, k6, LoadRunner).

Secondary Skills:

• AI-Driven QA – Skilled at leveraging AI-powered tools for automation, test case generation, debugging, and anomaly detection, including:

  • Test Generation & Assistance: CodiumAI, Testim.io, ChatGPT, GitHub Copilot

  • Exploratory & Visual Testing: Applitools, Percy

  • Data-Driven Testing: OpenAI API, LangChain for dynamic test datasets

  • DevOps Automation: AIOps tools for CI/CD quality gates, monitoring, and failure prediction

• Familiarity with containerization & monitoring tools (Docker, Splunk, Kubernetes, Azure DevOps, AWS, TeamCity).

• Exposure to shift-left testing practices and QA in agile/DevOps environments.

Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.

We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.