Fulfilment Centre Manager

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

What you’ll do

We are looking for a Trade and Fulfilment Centre Manager to lead our Wacol Trade and Fulfilment Centre!

You will be responsible for delivering improved safety, service and cost via an engaged team and adding value to the customer experience through growing fulfilment capability.

• Leading a first-class team to lead and operate our Wacol facility, creating a safe and engaging culture where team belong.

• Lead the Team to deliver year-on-year improvements in safety and productivity levels of the site aligned to Fulfilment Centre industry benchmarks

• Work collaboratively with the transport teams to deliver a consistent, superior customer experience

• Improve cost to serve and congestion in stores by continuing to explore ways to remove non-core tasks fulfilment tasks from our store network to optimise customer experience

• Implement a customer service vs cost to serve methodology that reduces reliance on store fulfilment support to fulfil the customer’s order

• Be comfortable and passionate about living the Bunnings values

Who we’re looking for

You will have the demonstrated ability to lead, develop and manage a large, multi-functional diverse team whilst driving a safety and performance improvement culture within a site.

You will have strong decision-making capabilities, excellent communication skills and partnership approach across all levels of the organisation.

Additionally, you will have the ability to negotiate and influence and hold team members accountable.

• Well demonstrated experience leading complex fulfilment centre operations (ideally 3+ years)

• Strong demonstrated experience leading medium to large scale supply chain facilities

• Demonstrated ability to drive operational performance to industry standards (as minimum) in a non-automated Fulfilment Centre environment

• Proven track record of analysing current operations, driving change, inspiring action and delivering ongoing CI that provide positive outcomes in service, productivity and cost

• Strong demonstrated ability to balance Customer Service vs Cost to Serve when managing Customer orders

• Experience across fulfilment automations, supporting trade customers, last mile transport or IR/ER and EBA negotiation experience would be highly regarded

• Supply Chain Qualification is preferable

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.