The Role
Contact prospective commercial real estate clients, explain available properties, understand requirements, schedule sales appointments, and maintain follow-up records in the CRM. Manage reception duties, greet visitors, coordinate meetings, handle inquiries, and support routine administrative operations including records, supplies, couriers, and documents.
Summary Generated by Built In
Position Title: Front Office & Telecalling Executive
Department: Property
Reports To: Branch Manager
Location: Hyderabad - Madhapur
Employment Type: Full-time
About the Role:
We are looking for an enthusiastic, confident, and well-organised professional to join our team as a Front Office & Telecalling Executive. The role involves contacting prospective clients, understanding their commercial property requirements, scheduling appointments for the sales team, and managing front-desk and basic administrative responsibilities to ensure smooth office operations.
Requirements
Key Responsibilities:
Telecalling & Client Coordination
● Make outbound calls to prospective clients using provided databases and contact lists.
● Introduce the company's commercial real estate offerings, including office spaces, retail units, and industrial properties.
● Understand client requirements, share preliminary information, and schedule appointments for the sales and leasing teams.
● Follow up with interested clients and maintain records of calls and client interactions in the CRM system.
● Coordinate with the sales and marketing teams for client meetings and follow-ups.
Receptionist & Front-Desk Responsibilities
● Welcome and attend to visitors, clients, and business associates professionally.
● Maintain visitor records and coordinate scheduled meetings.
● Ensure the reception area remains clean, presentable, and organised.
● Handle basic email communication and respond to general inquiries.
Administrative Responsibilities
● Assist with day-to-day administrative activities and office coordination.
● Maintain office records, registers, documents, and other administrative data.
● Coordinate stationery and office supply requirements.
● Manage couriers, document dispatch, and other routine office tasks.
● Assist with meeting arrangements and other general administrative requirements.
Requirements:
● Strong communication skills in English and local languages if applicable.
● Confident, professional, and customer-oriented approach.
● Basic knowledge of real estate is an added advantage.
● Proficiency in MS Excel, email communication, and basic office tools.
● Good organisational skills, attention to detail, and the ability to multitask.
● Prior experience in telecalling, reception, or administration will be preferred.
Benefits
Compensation & Benefits:
● Competitive salary package with attractive incentives.
● Travel allowance for field-related expenses.
● Medical insurance coverage.
● Paid sick leaves and statutory benefits.
● Work-life balance with fixed Sundays and alternate Saturdays off (2nd & 4th).
● Excellent career growth opportunities.
Skills Required
- Strong communication skills in English and applicable local languages
- Confident, professional, and customer-oriented approach
- Basic knowledge of real estate
- Proficiency in MS Excel, email communication, and basic office tools
- Good organizational skills, attention to detail, and ability to multitask
- Prior experience in telecalling, reception, or administration
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The Company
What We Do
Fairdeal Realtors Pvt. Ltd. is a Mumbai-based real estate company focused on sourcing and closing commercial property transactions. Its sales teams identify business opportunities, build relationships with property owners and corporate clients, and complete leasing and sale deals. The company also provides property development, sales, and consulting services, supporting clients with residential and commercial real-estate buying, selling, and investment solutions.
