Front Office Representative

Posted 5 Days Ago
Be an Early Applicant
Cincinnati, OH, USA
In-Office
16-27 Hourly
Entry level
Agency • Marketing Tech • Professional Services • Sales
The Role
Serves as the first point of contact for clients and visitors, greets guests, answers and directs calls, schedules appointments and meetings, manages calendars, and processes mail and packages. Provides administrative support while maintaining professionalism, confidentiality, organization, and strong customer service in a fast-paced marketing environment.
Summary Generated by Built In
Company Description

About Us

Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We’re not just another marketing company—we’re your partners in turning ideas into impact and brands into legends.

Job Description

Job Description:

We are seeking a highly motivated and personable Front Office Representative to join our dynamic team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires a professional demeanor, strong communication skills, and the ability to efficiently manage the front desk operations in a fast-paced environment

Responsibilities

  • Greet and welcome visitors and clients in a professional and friendly manner.
  • Answer, screen, and direct incoming phone calls promptly and efficiently.
  • Manage and schedule appointments and meetings, maintaining an organized calendar.
  • Handle incoming and outgoing mail and packages accurately and timely.

Qualifications

Requirements

  • Proven experience as a Front Office Representative, Receptionist, or similar role.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficient in MS Office Suite (Word, Excel, Outlook) and general computer literacy.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Exceptional interpersonal skills with a customer-focused attitude.

Additional Information

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

Skills Required

  • Proven experience as a Front Office Representative, Receptionist, or in a similar role
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
  • General computer literacy
  • Ability to handle sensitive information discreetly and maintain confidentiality
  • Exceptional interpersonal skills and a customer-focused attitude
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The Company
HQ: London
Year Founded: 2019

What We Do

At Alphabe Insight, we are dedicated to developing the next generation of business leaders.

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