Front Office Procedure Coordinator

Patient Check-Out & Procedure Coordinator

The Spine and Pain Center  |  Tulsa, OK  |  Full-Time

Monday through Thursday 7:30 to 5:00, Fridays done at noon. No nights. No weekends.

Join Our Team. Build Your Career.

Since 2019, The Spine and Pain Center has been proudly serving Tulsa and surrounding communities with a commitment to providing excellent patient care and an exceptional patient experience.

That commitment has fueled exciting growth across our organization. As we continue to expand our team and the communities we serve, we're looking for talented, motivated individuals who want to grow with us and be part of what we're building.

At The Spine and Pain Center, we believe a job should be more than just a place to work—it should be an opportunity to grow, develop, make an impact, and build a meaningful career.

A Place to Grow

Whether you're beginning your career or bringing years of experience to our team, we want The Spine and Pain Center to be a place where you can learn, grow, take on new opportunities, and build a rewarding career.

We value our team members and are proud to offer competitive compensation along with a great benefits package designed to support our employees and their families.

Most importantly, you'll have the opportunity to be part of a growing organization where your work directly contributes to our mission of providing excellent care to the patients and communities we serve.

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Are you the person who makes the front desk run smoothly and also knows how to get a prior auth approved? The Spine and Pain Center is looking for a Patient Check-Out & Procedure Coordinator to own the patient's next steps, from the moment they leave their visit to the day of their procedure.

You'll check patients out, collect payments, and book follow-ups with a friendly, professional touch. Then you'll take procedure orders through the full scheduling process: obtaining prior authorizations, coordinating with our surgery center and hospital partners, and making sure patients know exactly what to expect. If you enjoy working with patients and also love the satisfaction of a perfectly organized schedule, this role is for you.

What You'll Do

• Check out patients, collect co-pays and balances, and schedule follow-up and post-procedure appointments
• Submit and track prior authorizations with commercial and government payers, and support appeals on denials
• Schedule interventional pain and surgical procedures across clinic, ASC, and hospital settings
• Confirm cases with surgery center staff and make sure orders, clearances, and paperwork are in place
• Walk patients through pre-procedure instructions, costs, and what to expect
• Keep scheduling, payment, and authorization records accurate in the EHR (ModMed)

  What We Offer

• Monday through Thursday, 7:30 a.m. to 5:00 p.m.; Friday, 7:30 a.m. to 12:00 p.m.; no nights or weekends

• Paid time off
• Paid Holidays
• Medical and dental insurance
• Life and disability insurance
• Retirement plan with employer match
• Scrub allowance
• Fantastic Team

What You'll Bring

• 2+ years of medical office experience, including front desk/check-out and prior authorizations or procedure scheduling
• Experience with payer portals such as Availity, NaviNet, UHC, Cigna, Aetna, and Medicare/Medicaid
• Working knowledge of CPT and ICD-10 coding; pain management, orthopedics, or neurosurgery experience a strong plus
• ModMed experience preferred; other EHR experience considered
• Excellent customer service, organization, and attention to detail
• High school diploma or equivalent required