Front Office Manager

Posted 2 Days Ago
Be an Early Applicant
Atascadero, CA, USA
In-Office
22-24
Entry level
Fitness • Healthtech • Professional Services
The Role
Manages front desk operations for an outpatient physical therapy clinic, including supervising staff, scheduling patients, verifying insurance, obtaining authorizations and referrals, processing billing documents, maintaining records and HIPAA compliance, coordinating patient flow, handling communications, and ordering supplies.
Summary Generated by Built In

Description

Title: Front Office Manager

Location: 6907 El Camino Real, Atascadero, CA 93422

Schedule: Weekdays, 40 hours/week, Full-Time

Practice Setting: Private Outpatient Practice

Requirements: Graduation from high school or GED equivalent with specialized course work in general office practices.

Compensation: $22-$24/hour plus benefits

About Us:

Since 1999, we have been a family of forward-thinking physical therapy clinics in California, Arizona, North Carolina, and Washington D.C. with a shared belief that moving with purpose leads to a happier and healthier life--We believe the most important thing about life is how we move through it.

  • Employee-Owned Company
  • Recipient of the APTA’s Jayne L. Snyder Private Practice of the Year Award

We see ourselves as an extension of the physicians in our communities and are always looking for ways to better support their services. Throughout the year, each of the clinics provide time, energy, and proceeds to local causes and events such as the MS Walk, the Heart Walk, Go Red for Women, START!, Miracle Miles for Kids and many more. Our team also finds great pleasure in sponsoring local athletic teams and organizations, and providing community lectures and free backpack screenings for kids in all clinics.

Tasks:

  • Managing 2-3 front desk staff
  • Answer multiple phone lines to schedule patient appointments
  • Greet patients upon entry to the clinic
  • Distribute/explain/review all new patient information
  • Manage scheduling of staff and ensure staff completes tasks
  • Process incoming and outgoing mail, email and faxes
  • Process and forward billing documents to the billing department
  • Obtain necessary authorizations and verify insurance
  • Obtain and monitor patient referrals and visits
  • Responsible for maintaining optimal patient flow
  • Computer literate in Microsoft office suite, Google mail, EMR system experience, type minimum of 40WPM
  • Maintain filing of various documents such as billing records and charts
  • Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works
  • Assist directors and management with miscellaneous tasks and projects
  • Maintain HIPAA compliance at all times
  • Responsible for maintaining and ordering the necessary office supplies for clinic
  • Be able to lift 25-50 pounds
  • Additional tasks as may be required from time to time

Benefits (full-time):

  • Healthcare: Medical, dental, and vision are offered to eligible full-time employees. We cover $325/month of the cost.
  • Paid Time Off: We recognize the importance of uninterrupted periods of rest/relaxation. Start with 3 weeks PTO/year & 4 weeks after a couple years, as well as holidays.
  • Financial Future: Retirement options that include 401(k), Profit Sharing and Employee Stock Ownership program--which is a qualified benefit plan that invests in employer stock. ESOPs are designed to put ownership into the hands of employees, and you have a direct impact on the value of the stock and the results of our team.
  • Life Insurance: All eligible employees are enrolled in an employer-paid life insurance policy.

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

movementforlife.com

Skills Required

  • High school diploma or GED equivalent
  • Specialized coursework in general office practices
  • Computer literacy, including Microsoft Office, Google Mail, and an EMR system
  • Typing speed of at least 40 words per minute
  • Ability to lift 25 to 50 pounds
  • Maintain HIPAA compliance
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The Company
HQ: San Luis Obispo, CA
237 Employees
Year Founded: 1999

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