We are seeking a Front Office Executive with a compassionate, empathetic, and graceful demeanor to be the welcoming face of our organization. This position is ideal for candidates who are fresh out of college or have up to one year of relevant experience. If you have a passion for customer service and a friendly approach, we invite you to join our team and grow with us!
What you will do:
Warmly greet visitors, clients, and employees, ensuring they feel valued from the moment they step in.
Manage incoming phone calls, emails, and inquiries with clarity and empathy, directing them to the appropriate personnel or departments.
Maintain a clean, organized, and inviting reception area. Coordinate incoming and outgoing mail, deliveries, and general office supplies.
Assist in managing calendars, scheduling appointments, and coordinating meeting rooms. Communicate any changes in schedules promptly.
Provide support in planning and executing company events
Make travel plans for employees and visitors, including booking flights, accommodation, and local transportation, while adhering to company policies and budgets.
Handle insurance procedures—file claims, keep necessary records, and coordinate with providers for timely resolution.
Provide an empathetic ear and compassionate approach when addressing inquiries or concerns. Strive to resolve issues and ensure a positive experience.
Work closely with other departments, especially HR and Administration, to streamline daily operations and ensure smooth workflows.
What makes you a great fit:
Bachelor’s degree in any discipline.
Experience: 0–1 year of experience in a front office or administrative role (freshers are welcome to apply).
Communication Skills: Excellent verbal and written communication abilities. Comfortable interacting with diverse groups of people.
Empathy & Compassion: Capable of handling visitors and colleagues with patience, understanding, and genuine care.
Maintain a neat, poised, and approachable presence at the front desk.
Familiarity with MS Office (Word, Excel, Outlook) and general comfort with learning new tools.
Organization & Time Management: Able to handle multiple tasks efficiently, prioritize responsibilities, and meet deadlines.
Join us and become the friendly face and gracious first point of contact for everyone who walks through our doors!
Skills Required
- Bachelor's degree in any discipline
- 0–1 year of experience in a front office or administrative role; freshers are welcome
- Excellent verbal and written communication skills
- Ability to interact comfortably with diverse groups of people
- Compassionate, empathetic, patient, and approachable demeanor
- Neat, poised, and professional presence at the front desk
- Familiarity with Microsoft Word, Excel, and Outlook
- Strong organization and time-management skills
- Ability to multitask, prioritize responsibilities, and meet deadlines
What We Do
A premier global early-stage AI-first product development hub. KeyValue is the best delivery engine for product development in the Indian subcontinent – leveraging AI to deliver high-value software products and solutions across industries, geographies, and technologies. We are a 400+ engineering team that has delivered 120+ products for 80+ Companies in the last 8 years. KeyValue is proud that 40+ of these companies has raised Series A and around 15 has raised Series B or higher. KeyValue is a trusted product engineering partner for Start Ups & Scale Ups - We have ideated, conceived, strategized and built some of the globe’s most innovative Fintech & Financial Services, Digital Commerce, Adtech, Edtech, Socialtech, Logistics, Blockchain & Crypto, and Healthcare companies, helping them conceive, build and scale their products. Our inclusive culture is engaging & experiential, creating an environment to learn & collaborate with freedom to think, create, explore, grow and thrive. An ownership mindset with growth orientation forms the bedrock of exceptional client success! KeyValue delivers to customers across the globe from our Product center of excellences in Kochi & Trivandrum (India).
