Front Office Coordinator

Posted 2 Days Ago
Be an Early Applicant
Plainville, MA, USA
In-Office
20-30 Hourly
Entry level
Healthtech • Social Impact
The Role
Coordinates front-office operations for a hospital practice, including patient check-in and checkout, scheduling, registration, referral intake, insurance verification, telephone coverage, charge entry, and daily abstraction. Educates registrar staff on registration procedures, coordinates staffing to meet workflow demands, and implements hospital policies. Requires medical office experience, insurer and HMO guideline knowledge, Meditech proficiency, communication and organizational skills, medical terminology knowledge, and a high school diploma.
Summary Generated by Built In
Scheduled Weekly Hours: 40

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Monday - Friday (8am - 4:30pm)
Under the direction of the Practice Manager, responsible for implementing standard Hospital policies, educating registrar staff on accurate patient registration procedures, abstracting and charge entries on a daily basis. Coordinate staff scheduling to meet volume and work flow demands. Duties also include: checking patients in and out, answering the telephone, scheduling patients, obtaining incoming referrals, registering patients, verifying insurance information, entering and abstracting charges into the computer.

Required Skills/Qualifications/Training/Experience:

  • Knowledge of third party insurer and HMO primary care guidelines
  • Familiarity with Meditech scheduling and order entry systems
  • Excellent oral and written communication skills required
  • Previous medical office work experience in a high volume electronic medical record environment
  • Departmental specialized training on medical software and electronic equipment, etc.
  • SMH and department orientation to supervisory responsibilities relating to educational requirements, evaluation process, Human Resources forms, Payroll procedures, etc.
  • Command of verbal and written English
  • Positive interpersonal communication skills
  • Computer literate
  • Strong organizational skills
  • Medical terminology

Preferred Skills/Qualifications/Training/Experience:

  • Previous supervisor experience

Educational Requirements:

  • High school graduate or equivalent required
  • Associates degree in business preferred

License/Certification:

  • N/A

Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.

Ability to Meet Job Performance Expectations: Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

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Salary Range: $19.85-$30.05

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Salary Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

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Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Skills Required

  • Knowledge of third-party insurer and HMO primary care guidelines
  • Familiarity with Meditech scheduling and order entry systems
  • Excellent oral and written communication skills
  • Previous medical office experience in a high-volume electronic medical record environment
  • Specialized training on medical software and electronic equipment
  • Orientation to supervisory responsibilities, educational requirements, evaluation processes, Human Resources forms, and payroll procedures
  • Command of verbal and written English
  • Positive interpersonal communication skills
  • Computer literacy
  • Strong organizational skills
  • Knowledge of medical terminology
  • High school diploma or equivalent
  • Previous supervisor experience
  • Associate degree in business
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The Company
2,000 Employees
Year Founded: 1913

What We Do

Sturdy Health is an independent, nonprofit, community-driven health system serving Southeastern Massachusetts and neighboring Rhode Island. It includes Sturdy Memorial Hospital, primary and specialty care practices, emergency and urgent care, and ambulatory services. Its mission is to improve community health through convenient, compassionate, high-quality care across hospital, emergency, primary, specialty, and outpatient settings throughout the region, serving local patients and families.

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