Front Office Coordinator (OH & MI)

Our Mission: 

MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time and produce unparalleled revenue opportunities. In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the medical legal inquiry.  MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparing for and supporting physical examinations, backend processing, report submissions, and billing. And, at the heart of MDpanel, our team is committed to delivering an unparalleled experience for all stakeholders. We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission.

Position Summary: 

We are seeking a highly organized and proactive front office coordinator to join our team.  This role is crucial in ensuring the smooth and efficient operation of our office, supporting both claimants, clients and our medical staff.

Work Location:

This role is primarily based in our Perrysburg, OH office, with a requirement to travel approximately two days per week to our Plymouth, MI office.

Essential Roles and Responsibilities:

• Greet and check-in claimants in a friendly and efficient manner
• Organize and maintain the cleanliness of exam rooms
• Assist physicians with examinee support during exams when required
• Maintain up-to-date credentialing records, completing and submitting required documentation while ensuring compliance
• Manage medical records, including downloading, uploading, scanning and printing
• Sort and distribute incoming and outgoing mail
• Answer phone calls and assist with medical record requests
• Provide directions and assistance to claimants and clients
• Perform general administrative tasks such as making copies and managing schedules

Qualifications and Preferred Skills:

• Minimum of 3 years of relevant experience in an administrative or front office role
• Previous experience in a medical office setting is a plus
• Strong organizational and time management skills
• Positive, approachable attitude with excellent verbal and written communication skills
• Reliable, self-motivated, and able to solve problems independently
• Proficient in Microsoft Outlook and Microsoft Office Suite

Additional Information:

The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience, qualifications, skills, location, and internal equity.  Please note that we are unable to provide sponsorship assistance currently.  All applicants must have a valid work authorization for the country in which they are applying.

Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process.

MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued, respected, and supported. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.

We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process, please contact [email protected]