Kzoo Family Dental has been serving Kalamazoo for over 20 years, providing comprehensive dental care for children and families. The team delivers general, emergency, cosmetic, and restorative dentistry in a safe, comfortable, and patient-focused environment. By combining advanced dental techniques with a hometown mindset, staff members help patients achieve healthy, confident smiles.
Team members collaborate to provide high-quality, innovative care while prioritizing patient comfort and convenience. The practice emphasizes professional growth, teamwork, and using the latest technology to ensure every patient receives exceptional treatment.
To learn more about our office, check out our website here: https://www.kzoofamilydental.com/
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
By joining our team, you will have:
- Paid Holidays and Paid Time Off (PTO)
- 401(k) Retirement Plan
- Health and Vision Insurance
- Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
- Supplemental Coverage (Disability, Critical Illness, Accident)
- Paid Scrub Allowance
- Career Growth and Development Opportunities
Compensation Range: $22-24/hr based on experience
Work Schedule:
Monday 7:30-5:00
Tuesday 7:30-5:00
Wednesday 7:30-5:00
Thursday 7:30-3:00
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications:
Customer service experience
Dental office experienced (preferred)
Additional Information:
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Customer service experience
- Dental office experience
- Ability to lift up to 15 pounds
- Ability to sit for prolonged periods and work on a computer
- Adherence to HIPAA Privacy Practices and ability to maintain patient records
What We Do
Gen4 Dental Partners is a Dental Service Organization (DSO) focused on providing financial security and growth opportunities for dentists, while allowing them to maintain independence and focus on clinical aspects.
