Front Office Assistant - Medical Practice
📍 Location: 833 Princeton Avenue SW, Suite 200B, Birmingham, AL 35211
Join our growing medical practice as a Front Office Specialist! We're looking for a friendly, professional, and detail-oriented individual who thrives in a fast-paced healthcare environment and is passionate about providing exceptional patient service.
Schedule- Monday - Thursday: 8:00 AM - 4:30 PM
- Friday: 8:00 AM - 12:00 PM
- 36-hour work week
Ideal Candidate
We are seeking someone who is: ✅ Punctual and dependable✅ Friendly and patient-focused✅ Articulate and professional✅ Detail-oriented and accurate✅ Comfortable multitasking in a medical office setting
About Baptist Health Medical Group
Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.
As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.
Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.
Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:
- Medical, Dental, Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
What You'll Do
- Greet and assist patients in a friendly and professional manner
- Schedule appointments and manage patient communications
- Verify insurance coverage and benefits
- Process and obtain referrals and authorizations as needed
- Maintain accurate patient records and documentation
- Support daily office operations while ensuring an exceptional patient experience
Qualifications
Qualifications
- Minimum of 1 year of medical office experience
- Strong knowledge of medical terminology
- Experience with insurance verification and referral processes
- Understanding of insurance carrier plans and policy types
- Ability to identify when specialist referrals are required and obtain necessary authorizations
- Excellent spelling, communication, and organizational skills
Skills Required
- Minimum of 1 year of medical office experience
- Strong knowledge of medical terminology
- Experience with insurance verification and referral processes
- Understanding of insurance carrier plans and policy types
- Ability to identify when specialist referrals are required and obtain necessary authorizations
- Excellent spelling, communication, and organizational skills
Baptist Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baptist Health and has not been reviewed or approved by Baptist Health.
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Healthcare Strength — Multiple medical, dental, and vision plan options, plus wellness incentives and some no‑cost or subsidized elements, are highlighted across benefits materials. Feedback suggests these options are broad and competitive for healthcare roles.
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Leave & Time Off Breadth — Generous paid time off—sometimes noted as nearly five weeks for new full‑time employees—and options like PTO cash‑in are emphasized. Feedback suggests time‑off programs are a notable strength, though specifics vary by entity.
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Parental & Family Support — Paid parental leave, fertility and adoption assistance, and back‑up family care services are included in several locations. Feedback suggests these family‑focused offerings add meaningful value beyond core insurance.
Baptist Health Insights
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What We Do
Baptist Health is a private, not-for-profit, faith-based healthcare system serving Central Alabama. Its network includes five acute-care hospitals, more than 1,700 licensed beds, a free-standing emergency room, and Baptist Health Medical Group primary and specialty care across more than 60 locations. Approximately 2,600 physicians and over 7,000 team members provide accessible, high-quality, compassionate care to area communities throughout Central Alabama.
