Front Office Assistant

Posted Yesterday
Be an Early Applicant
28144, Salisbury, NC, USA
In-Office
Junior
Healthtech • Kids + Family • Professional Services
The Role
Greet and check in/out patients, update paperwork, answer phones, schedule and confirm appointments, call no-shows, collect payments, provide Spanish-English translation, travel between clinic locations as needed, and perform other front-desk duties to support the orthodontic team.
Summary Generated by Built In

 

This position:

Wiry Smiles is looking for an awesome Front Office Assistant for immediate hire.  Dental front office experience is desired, but we will train the right candidate.  This position is 32-36 hours per week.


Fast Growing multi-location orthodontic practice with locations in Mooresville, Salisbury and Charlotte! Looking for an experienced Front Desk team member who is friendly, capable of multi-tasking, a team player, and reliable.  Bi-lingual is a must! This position will require you to travel between locations as needed. 


 

Job Duties:

  • Greeting the patients in a friendly manner
  • Checking in patients, which includes updating any necessary paperwork
  • Answering the phone
  • Setting up New Patient appointments
  • Calling to confirm appointments
  • Calling patients who missed appointments
  • Checking out patients, which includes collecting the patient portion of the visit and giving future appointments.
  • Translation for clinical & patients
  • Other duties as assigned to assist team

Ideal Candidate:

  • An associate's degree
  • Aptitude and desire to learn
  • 1+ year experience in a medical or dental office
  • Familiarity with NCTracks and Dolphin Operating System
  • Computer skills

Requirements:

  • Dental/Medical office experience
  • Fluent/Bilingual is Spanish and English

 

Qualifications

Requirements:

  • Dental/Medical office experience
  • Fluent/Bilingual is Spanish and English

Skills Required

  • Dental or medical office experience
  • Fluent/Bilingual Spanish and English
  • Willingness to travel between clinic locations as needed
  • 1+ year experience in a medical or dental office
  • Familiarity with NCTracks
  • Familiarity with Dolphin Operating System
  • Associate's degree
  • Computer skills
  • Aptitude and desire to learn
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The Company
91 Employees

What We Do

Smile Starters Dental is a chain of dental clinics in North Carolina that provides high-quality, comprehensive dental treatment to thousands of underserved children and young adults. Focused on pediatric dentistry and preventative care, they offer services ranging from infancy to adulthood, including cleanings and oral evaluations, with a mission to create confident, healthy smiles in a welcoming, professional environment.

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