The Role
Welcome clients as the studios first point of contact, manage check-ins and basic admin, maintain cleanliness and organization, assist and resolve client needs, and introduce newcomers to the Hagius experience to ensure a welcoming, high-quality hospitality environment.
Summary Generated by Built In
Join our team as a new member of our Front-of-House.
We are a diverse team of young professionals, dedicated to creating the best possible experience for our clients and their journey to achieve their fitness and health goals. Our Front-of-House is an important part of our philosophy, which is not only focused on exercise itself but emphasizes the importance of the right environment to perform at a high level and to maintain this high level once it's reached.
We are looking for energetic, detail-oriented individuals with a passion for hospitality. We value personal initiative, engagement, a proactive mindset, and original ideas, fostering a work environment that is respectful, considerate, and team-oriented.
Tasks
* Representing Hagius as the first person clients meet when they enter Hagius
* Welcoming clients, checkin them in and helping them feel right at home
* Assist clients with their needs, turning any concerns into positive experiences
* Maintain cleanliness and organization in the studio
* Handle basic administrative tasks
* Warmly introduce the HAGIUS experience to newcomers, making them feel welcome and excited about our offerings
Requirements
* Proven hospitality experience (hotel, luxury retail, high-end fitness or wellness).
* Exceptional customer service skills with a strong focus on creating a welcoming environment for all clients.
* Excellent communication abilities, both verbal and written, to effectively interact with clients and team members.
* Ability to multitask and manage time efficiently in a fast-paced environment, ensuring smooth operations and client satisfaction.
* Previous experience in a front-of-house or reception role within the wellness, fitness, or hospitality industry is preferred.
* Strong organizational skills and attention to detail to maintain accurate records and support the operational needs of the studio.
Benefits
* Being part of a young and diverse team
* Contact with interesting clients
* Healthy and friendly workplace
* Free classes
We're excited to hear from you! Your application could be the start of an amazing journey with us. Don't hesitate to reach out - we can't wait to meet you and learn more about what you'll bring to our team!
We are a diverse team of young professionals, dedicated to creating the best possible experience for our clients and their journey to achieve their fitness and health goals. Our Front-of-House is an important part of our philosophy, which is not only focused on exercise itself but emphasizes the importance of the right environment to perform at a high level and to maintain this high level once it's reached.
We are looking for energetic, detail-oriented individuals with a passion for hospitality. We value personal initiative, engagement, a proactive mindset, and original ideas, fostering a work environment that is respectful, considerate, and team-oriented.
Tasks
* Representing Hagius as the first person clients meet when they enter Hagius
* Welcoming clients, checkin them in and helping them feel right at home
* Assist clients with their needs, turning any concerns into positive experiences
* Maintain cleanliness and organization in the studio
* Handle basic administrative tasks
* Warmly introduce the HAGIUS experience to newcomers, making them feel welcome and excited about our offerings
Requirements
* Proven hospitality experience (hotel, luxury retail, high-end fitness or wellness).
* Exceptional customer service skills with a strong focus on creating a welcoming environment for all clients.
* Excellent communication abilities, both verbal and written, to effectively interact with clients and team members.
* Ability to multitask and manage time efficiently in a fast-paced environment, ensuring smooth operations and client satisfaction.
* Previous experience in a front-of-house or reception role within the wellness, fitness, or hospitality industry is preferred.
* Strong organizational skills and attention to detail to maintain accurate records and support the operational needs of the studio.
Benefits
* Being part of a young and diverse team
* Contact with interesting clients
* Healthy and friendly workplace
* Free classes
We're excited to hear from you! Your application could be the start of an amazing journey with us. Don't hesitate to reach out - we can't wait to meet you and learn more about what you'll bring to our team!
Skills Required
- Proven hospitality experience (hotel, luxury retail, high-end fitness or wellness).
- Exceptional customer service skills focused on creating a welcoming environment.
- Excellent verbal and written communication abilities.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Previous front-of-house or reception experience within wellness, fitness, or hospitality.
- Strong organizational skills and attention to detail to maintain accurate records and support operations.
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The Company
What We Do
HAGIUS is a sports studio located in the heart of Berlin Mitte, offering a sophisticated and science-driven approach to fitness and wellbeing. Founded in 2020, the studio serves as a multisensory playground for strength training and Pilates practice. It aims to create a unique environment where architecture, movement, and wellbeing work together to provide a comprehensive and guided fitness experience.
