Job Title: Front of House Manager
Location: Columbus, OH
Company: One Hospitality
Employment Type: Full-Time
About Us:
At One Hospitality, we believe that great food, excellent service, and unforgettable experiences go hand in hand. We're a dynamic and fast-paced hospitality group known for our elevated menus, vibrant atmosphere, and passionate team. We are currently seeking experienced and energetic Front of House Managers to lead our guest-facing operations and uphold our high standards of hospitality.
Job Summary:
The Front of House Manager is responsible for the overall performance of the host, bar, and service teams. You’ll lead by example, ensure seamless daily operations, and create a positive and professional environment that supports both team members and guest satisfaction. This is a hands-on leadership role for someone who thrives in a high-volume, high-energy setting.
Key Responsibilities:
Lead and supervise all front-of-house staff, including servers, bartenders, and hosts
Ensure exceptional guest service by maintaining service standards, responding to feedback, and resolving issues swiftly
Manage daily floor operations, including reservations, table turns, and guest flow
Oversee onboarding, training, and development of FOH team members
Collaborate with kitchen and bar leadership to execute seamless service
Maintain cleanliness, safety, and compliance with health regulations
Assist with scheduling, labor control, and payroll approvals
Uphold brand standards, company values, and a positive team culture
Qualifications:
3+ years of experience in a supervisory or management role in a restaurant or hospitality environment is a must
Strong leadership, communication, and organizational skills
A hands-on approach with a focus on team development and guest satisfaction
Ability to work nights, weekends, and holidays as needed
Knowledge of Toast POS systems, Open Table reservation platform, and G-Suite software
ServSafe or comparable certification is a plus
What We Offer:
Competitive salary + performance-based bonus opportunities
Health, dental, and vision benefits
Two weeks paid time off
Employee discounts and perks at all One Hospitality venues
Growth opportunities within a growing hospitality group
Skills Required
- 3+ years of experience in a supervisory or management role in a restaurant or hospitality environment
- Knowledge of Toast POS systems
- Familiarity with OpenTable reservation platform
- Proficiency with G-Suite software
- Strong leadership, communication, and organizational skills
- Ability to work nights, weekends, and holidays
- Experience with onboarding, training, and development of FOH team members
- ServSafe or comparable certification
What We Do
One Hospitality is a full-service boutique restaurant and hospitality group based in Columbus, Ohio's Short North Arts District. The company focuses on delivering high-level hospitality across a variety of distinct concepts, including restaurants, bars, and venues. Their mission is to create intentional and consistent experiences that bring people together, ensuring that every guest encounter is memorable and encourages them to return.
