Job Title: Front Desk
Department: Operations
Reports to: Office Manager
FLSA Status: Non-Exempt
Compensation Information: $22.00-$25.00 per hour
Company Overview
ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first
Duties and Responsibilities
- Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
- Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
- Maintains reception area and inventory control of office supplies, patient literature and all related items.
- Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
- High School diploma or GED preferred
- Professional and compassionate demeanor
- Willingness to go above and beyond to ensure patient satisfaction
- Excellent interpersonal skills and communications abilities
- Impressive ability to efficiently manage multiple tasks
- Computer competent and ability to work a multi-line phone system
Skills Required
- High School diploma or GED
- Professional and compassionate demeanor
- Excellent interpersonal and communication skills
- Ability to efficiently manage multiple tasks
- Computer competency
- Ability to operate a multi-line phone system
- Willingness to go above and beyond to ensure patient satisfaction
What We Do
ProSmile is a leading multi-specialty dental services organization (DSO) that provides a comprehensive support system for dental practices. Their mission is to build great smiles through mentorship, leadership, and engagement, offering practice owners administrative, HR, financial, and marketing support to improve patient care and operational efficiency across their network of affiliated practices.
