Front Desk

Posted 7 Days Ago
Be an Early Applicant
Gettysburg, PA, USA
In-Office
Junior
Real Estate • Hospitality
The Role
Provide front desk customer service at a resort campground: greet guests, answer questions in person and by phone, process payments/deposits, coordinate with management, resolve guest issues, and maintain community quality standards.
Summary Generated by Built In

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeper in Gettysburg, Pennsylvania.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Gettysburg, Pennsylvania.

What you’ll do: 

As a part of our Front Desk team at Drummer Boy Campground in Gettysburg, you provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.  You work as a team participant along with management to ensure the community meets the quality standards set by ELS. 

Your job will include: 

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. 
  • Process payments and deposits. 
  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. 
  • Prioritize customer satisfaction, address conflicts, and solve problems promptly. 

Experience & skills you need: 

  • High school diploma or equivalent experience.  
  • 1+ years of experience in customer service with exceptional customer service skills. 
  • Strong organizational skills and meticulous attention to detail. 
  • Computer literacy and the ability to learn new systems. 
  • Must be able to work weekends, weekend nights and holidays.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Skills Required

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • Exceptional customer service skills
  • Strong organizational skills and attention to detail
  • Computer literacy and ability to learn new systems
  • Availability to work weekends, weekend nights, and holidays
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The Company
3,800 Employees

What We Do

Equity LifeStyle Properties is a leading real estate investment trust (REIT) and operator of manufactured home communities, RV resorts, and campgrounds in North America. With over 50 years of experience, the company owns and manages a diverse portfolio of properties across 35 states and British Columbia, providing high-quality amenities and services to residents and guests in highly desirable locations.

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