Front Desk

Posted 19 Days Ago
Be an Early Applicant
48823, East Lansing, MI, USA
In-Office
Junior
Healthtech • Professional Services
The Role
Welcome patients, manage multi-line calls, check patients in/out, schedule appointments, verify insurance, process payments and referrals, maintain accurate patient records, and support daily office operations as part of a patient-centered medical team.
Summary Generated by Built In

Join Our Patient-Centered Medical Team!

We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!

What You'll Do:

  • Greet patients with a smile and deliver exceptional customer service
  • Handle incoming/outgoing calls using a multi-line phone system
  • Check patients in/out, schedule appointments, verify insurance, process payments and referrals
  • Keep patient records and documentation accurate and up to date
  • Collaborate with team members and support daily office operations

 

We offer a comprehensive benefits package:

  • Medical, dental and vision insurance
  • 401k plan with employer contribution
  • Company paid Life, short term and long-term disability
  • Generous Paid Time Off
  • Paid holidays plus two floating holidays per year
  • Voluntary benefits including pet insurance! 
  • Ready to join a team that puts patients first and values your contribution? Apply today!

**Please do not contact the office directly about this position, as it may disrupt patient care.

Qualifications

What We're Looking For:

  • High school diploma or equivalent
  • 2 + years of medical office experience
  • Positive attitude, strong communication and excellent phone etiquette
  • Detail-oriented and able to multitask in a busy environment
  • Dependable and eager to learn new systems (experience with eCW EMR is a bonus)

Skills Required

  • High school diploma or equivalent
  • 2+ years of medical office experience
  • Strong communication and excellent phone etiquette
  • Detail-oriented and able to multitask in a busy environment
  • Dependable and eager to learn new systems
  • Experience with eCW EMR
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The Company
375 Employees
Year Founded: 2022

What We Do

Align ENT + Allergy is a physician-led management services organization (MSO) that supports a community of independent ear, nose, and throat (ENT) and allergy practices. By providing comprehensive practice management and non-clinical support services through a partnership model, Align enables physicians to maintain local control and clinical autonomy, allowing them to focus on providing high-quality, cost-effective, and personalized patient care.

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