Front Desk Supervisor

Posted 2 Days Ago
Be an Early Applicant
Redondo Beach, CA, USA
In-Office
23-23 Hourly
Junior
Food • Travel • Hospitality
The Role
Lead the hotel front office during peak periods, supervise and develop team members, greet and register guests, and manage reception, concierge, luggage, and cashiering services. Ensure consistently exceptional guest care while maintaining calm, efficient operations. The role requires hotel front desk and supervisory experience, strong communication skills, and flexibility to work primarily evening shifts, weekends, holidays, and varying business-volume schedules.
Summary Generated by Built In

Description

Shade Hotel Redondo Beach is seeking a sharp, warm and charismatic Front Desk Supervisor.

**Must Have Hotel Experience**

We are a hospitality-driven company and are looking for upbeat, people-oriented, team player personalities who work quickly and efficiently and want to see our guests have the best experience every time that they come into our hotel! If you long to work for a company where people come first, you have found your place. We are not just a team, but also a family, dedicated to providing the ultimate experience and we have fun doing it.

  • Do you have a professional and outgoing personality?
  • Are you comfortable initiating conversations with strangers?
  • Can you provide unparalleled hospitality and remain calm, cool and collected no matter the situation?

If you answered yes to the questions above, please keep reading!

COMPENSATION: Starting at $23/hr plus commission! | Multiple Incentive Programs: Commissions are added to bi-weekly pay check| Fully paid medical and dental benefits | vision insurance available | 401K (with match) after qualifying period | 7 paid holidays | 2 weeks vacation starting in the first year | sick pay | Highly discounted meal and room rates | Positive and fun culture | opportunities for advancement | employee assistance program |

WHAT YOU WILL DO

Lead the front office during the busiest periods with greeting and registering guests upon arrival and departure, as well as attending to all of their reception, concierge, luggage and cashiering requirements during their stay. Ensure that the highest standard of guest care and service is met at all times.

HOURS: 40 hours a week. Ability and willingness to work any shifts as business volume dictates weekly schedule.

THIS JOB IS FOR YOU IF YOU...

  • Come to work every day excited to provide above-and-beyond service and hospitality to our wonderful guests.
  • You are an inspiring leader who loves leading an outstanding team and developing talent too.
  • Have exceptional verbal and written communication skills.
  • Prior hotel front desk or supervisor experience required. Boutique hotel property experience is a plus.

Schedule:

  • 8 hour shift
  • Primarily PM shifts, with availability for daytime shifts
  • Holidays
  • Weekend availability

Qualifications:

  • Communication skills: 2 years (Required)
  • Hotel experience: 2 years (Required)
  • Supervising experience: 2 year (Required)
  • Front desk: 2 years (Required)

If you are energized reading the description above, we want to hear from you!

We take our hiring process very seriously, and we are committed to our applicants! If you meet the qualifications above and this sounds like the position for you, we would be delighted to meet with you.

ABOUT SHADE RB: Shade Hotel Redondo Beach is the newest waterfront luxury boutique hotel in L.A. It offers guests 54 marina view luxury hotel rooms, multiple unique event spaces, a marina front restaurant and bar, and a rooftop Aquadeck, complete with a dipping pool, cabanas, and lounge with views from Palos Verdes to Malibu. For more information about our company please visit www.zislisgroup.com and www.shadehotel.com.

Zislis Group Inc. dba Zislis Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Zislis Group Inc. dba Zislis Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Skills Required

  • At least 2 years of communication skills experience
  • At least 2 years of hotel experience
  • At least 2 years of supervisory experience
  • At least 2 years of front desk experience
  • Availability to work varying shifts, including primarily PM shifts, daytime shifts, weekends, and holidays
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The Company
HQ: Manhattan Beach, CA
6 Employees
Year Founded: 2009

What We Do

Redondo Beach Hospitality Company, LLC operates the Shade Hotel Redondo Beach, a luxury boutique destination on the marina. The company offers 54 luxury marina-view rooms, a rooftop Aquadeck, and the award-winning Sea Level Restaurant & Lounge, specializing in high-end accommodations and waterfront dining experiences that blend modern sophistication with a relaxed beach-town vibe.

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