Position: Front Desk Supervisor
The Front Desk Supervisor coordinates the operation of the program during the assigned shift.
University Family Residence is a transitional family shelter where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing
Location: Bronx, NY 10452
Minimum Qualifications:
- High school diploma or GED plus one year of relevant experience working in a similar capacity in a social services setting.
- Must possess good interpersonal skills and basic computer knowledge.
- Certifications in security, CPR/First Aid, and Fire Safety (F-80), also required, in accordance with regulatory mandates covering this program site.
Front Desk Supervisor Principal Responsibilities:
- Directs all front desk staff activities to ensure adherence to policy and procedures.
- Ensure proper documentation of front desk activities.
- Provide emergency assistance to residents as needed and supervise incident management system.
- Monitor building safety.
- Conduct rounds at residence as assigned.
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
And much more!
Skills Required
- High school diploma or GED
- One year of relevant experience in a similar capacity in a social services setting
- Good interpersonal skills
- Basic computer knowledge
- Security certification
- CPR and First Aid certification
- Fire Safety F-80 certification
What We Do
Volunteers of America-Greater New York (VOA-GNY) is an anti-poverty nonprofit serving people experiencing or at risk of homelessness across New York City, Northern New Jersey, and Westchester County. Through more than 60 programs, it provides emergency, transitional, and permanent supportive housing, along with health, wealth-building, veterans, disability, youth, and other human services. Its vision is to end homelessness in Greater New York.
