Description
Be the First Step in Someone’s Care Journey
We’re a small but mighty nonprofit healthcare organization looking for a welcoming, organized, and reliable Front Desk Receptionist / Scheduler to join our team!
In this role, you’ll be the first friendly face our patients see—and the calm, reassuring voice when they call. You'll help create a smooth, supportive experience for everyone walking through our doors.
This position is being posted as a temporary assignment to cover a leave of absence. While employment beyond the temporary assignment is not guaranteed, candidates should be aware that a permanent opportunity may become available based on organizational needs and staffing requirements.
The schedule will be Monday - Friday, 8:00am - 5:00pm.
What You’ll Do:
- Greet patients with warmth and manage appointment scheduling
- Handle phone calls, messages, and voicemails like a pro
- Keep patient info up-to-date and confidential (HIPAA matters!)
- Post payments and support daily front office operations
- Be an essential part of our team with a focus on excellent patient care
What You'll Get:
- $15 - 17 per hour, paid biweekly
- Flexible part-time schedule
- A fun, supportive team and meaningful work in your community
Requirements
- High school diploma or equivalent
- At least 1 year of front desk or customer service experience
- Friendly, detail-oriented, and ready to learn
- Bonus points if you have healthcare experience, are bilingual (Spanish/English), or know your way around Athena EMR!
Similar job titles: Coordinator, Assistant, Receptionist, Patient Services Representative, Administrative
Skills Required
- High school diploma or equivalent
- At least 1 year of front desk or customer service experience
- Friendly, detail-oriented, and ready to learn
- Knowledge of patient confidentiality and HIPAA
- Healthcare experience
- Bilingual Spanish/English
- Familiarity with Athena EMR
What We Do
Ocracoke Health Center, Inc. is a non-profit, community-based organization operating as a Federally Qualified Health Center, dedicated to providing quality, accessible, and affordable medical care with respect and dignity to all.
