Front Desk Sales Associate

Posted 3 Hours Ago
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Sterling, VA, USA
In-Office
Entry level
Fitness
The Role
Provides welcoming front-desk hospitality, checks clients into classes, manages schedules and waitlists using MindBody, presents and closes membership sales, conducts studio tours, supports studio cleanliness and kids-room duties, and participates in events, workouts, challenges, training, and team meetings. Requires strong communication, reliability, enthusiasm for fitness, computer literacy, teamwork, and flexible weekend, holiday, and weekday availability.
Summary Generated by Built In
Company Description

Shred415 is a high-end interval-based fitness studio with currently over 30 fitness studios nationwide and growing. Shred415 is more than a workout; it's a family-friendly, all-inclusive athletic environment that delivers a sense of belonging and accomplishment.

Job Description

We are looking for customer centric and energetic staff members that have a passion for fitness and sales to join the Shred415 team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization. 

  • Customer Service: Providing the utmost hospitality at all times to each client, handling any client interactions with professionalism and courtesy; Greet each client that enters or exits the studio
  • MindBody Software: Checking in clients for class, managing waitlists, cancelling or adding clients to the schedule, etc and having an attention to detail
  • Sales: Present membership options to customers and find the right option tohat works for the customer and close sales. Working with other front desk members and instructors to increase sales 
  • Studio Operations: ensure clean studio environment and be able to perform kids room staff duties when needed
  • Studio Engagement: plan and attend events, workouts, participating in challenges, etc
  • New Clients: introductory tours of the studio and brand upon entering the studio & introducing new client offers
  • Take Shred415 classes - must take 1-2 Shred415 classes per week
  • Training: Attending SHRED415 training and team meetings typically held on weekends

Qualifications

  • Communication and reliability are a necessity
  • Upbeat, positive and have an enthusiasm for fitness/sports and Shred415
  • Ability to cooperate and work efficiently with fellow team members
  • Professional, computer literate, energetic, and friendly
  • Must be results oriented and have sales centric aptitude
  • Must be friendly, vibrant, and outgoing
  • Must be able to effectively communicate in person, via email, and via phone
  • MUST HAVE WEEKEND, HOLIDAY, AND SOME EARLY MORNING/MIDDAY/LATE EVENING WEEKDAY AVAILABILITY

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Strong communication skills
  • Reliability
  • Positive attitude and enthusiasm for fitness or sports
  • Ability to cooperate and work efficiently with team members
  • Professional, computer literate, energetic, and friendly
  • Results-oriented with a sales-centric aptitude
  • Friendly, vibrant, and outgoing personality
  • Ability to communicate effectively in person, by email, and by phone
  • Weekend, holiday, and some early morning, midday, and late evening weekday availability
  • Must take one to two Shred415 classes per week
  • Attend Shred415 training and team meetings, typically on weekends
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The Company
150 Employees
Year Founded: 2011

What We Do

Shred415 is a high-end, interval-based fitness studio brand with more than 30 locations nationwide. It offers a family-friendly, all-inclusive athletic environment focused on belonging and accomplishment, supported by membership-driven studio operations and franchising. Founded by Chicago fitness experts Bonnie Micheli and Tracy Roemer, Shred415 also provides schedules, pricing, class booking, and studio information through its website and mobile app for customers.

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