Front Desk Representative

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Summary

We are seeking a professional and customer-focused Front Desk Representative to provide exceptional front desk support while creating a welcoming experience for visitors and customers. This role is ideal for individuals who enjoy interacting with people and maintaining an organized workplace.

Responsibilities

• Welcome visitors and provide friendly, professional assistance.
• Serve as the first point of contact for guests and customers.
• Coordinate appointments and support daily front desk activities.
• Receive and distribute incoming mail, packages, and deliveries.
• Maintain organized visitor records and front desk documentation.
• Keep the reception area clean and welcoming.
• Support general administrative and office operations.
• Assist team members with routine office coordination tasks.
• Maintain a professional and positive front desk environment.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive and collaborative work environment
• Hands-on front desk and administrative experience
• Performance-based growth opportunities
• Ongoing mentorship and coaching

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional attitude and customer-focused mindset.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and collaboratively.
• Reliable, adaptable, and dependable.
• Previous experience in reception, customer service, hospitality, retail, or administrative support is a plus but not required.

• Competitive salary ($45,000–$49,000 annually).
• Career growth and advancement opportunities.
• Hands-on training and professional development.
• Collaborative and supportive work environment.
• Opportunity to develop valuable marketing and business skills.
• Performance-based advancement opportunities.
• Full-time position.
• Monday–Friday schedule.
• Paid training.
• Employee recognition programs.
• Opportunity to contribute to exciting marketing projects and campaigns.