Job Summary:
The purpose of this role is to provide Outstanding Customer
Service to clients, welcoming them, checking them in and dealing with any
complaint or issue, answering their questions about products and services and
make sure they have a great experience. Assist with salon operation, provide
reservations, and sell retail and addons.
Responsibilities:
1. Provide
Outstanding Customer Service to clients.
2. Check in clients
in and welcoming them.
3. Sell Retail and
Addons
4. Provide
reservations
5. Process POS
transactions
6. Assist with
salon operation such as resolving client complaints, stock management and other
day to day salon activities.
Requirements
1. Strong English Speaking and writing skills
2. Customer service experience
3. Sales experience
4. Sales driven
5. Ability to deal
with client complaints
6. Confident
7. Fast learner,
ability to understand and memorize lots of information within a timely manner
8. Ability to work
under pressure or occasional stressful circumstances
Benefits
· Competitive monthly salary
· + Booking commission
· + Retail commission
· Generous annual leave
· Free medical provided
· Free Salon Services
About the
Company:
Kozma &
Kozma, and Kozma Curl are international salons with branches around Qatar,
Dubai, Abu Dhabi, and Oman.
Kozma Curl brand in addition to owning salons it has its own Curly Products and
Ecommerce site.
We are rapidly growing around the region. It’s a fun and great place to
work.
Website: www.kozmaandkozma.com / www.kozmacurl.com
Skills Required
- Strong English Speaking and writing skills
- Customer service experience
- Sales experience
- Sales driven
- Ability to deal with client complaints
- Confident
- Fast learner
- Ability to work under pressure
What We Do
Kozma & Kozma is an international hair salon specializing in naturally curly hair, offering beauty experiences and hair care products formulated for curly hair.
