Front Desk Receptionist

Reposted 17 Days Ago
Be an Early Applicant
Darien, CT, USA
In-Office
25-30 Hourly
Junior
Cloud • Information Technology • Software
The Role
The Patient Care Coordinator greets patients, manages appointments, verifies insurance, and ensures a high-end patient experience in a dental office.
Summary Generated by Built In
Patient Care Coordinator

Harbor Point Dental Group – Darien, CT
Full-Time | In-Office | Monday - Friday | 8:00 AM - 4:00 PM (Tuesday Hours: 11:00 AM - 7:00 PM)

About Us

Harbor Point Dental Group in Darien, CT is a high-end, modern dental practice offering concierge-style dental care in a luxurious, patient-focused environment. We specialize in fee-for-service and insurance participation, delivering top-tier dental care with a personalized approach. Our practice is designed for comfort, efficiency, and innovation, ensuring a seamless experience for both patients and staff.

Position Overview

We are seeking a Patient Care Coordinator to be the welcoming face of our Darien, CT location. This role is essential to providing a high-end patient experience, managing front office operations, and ensuring smooth scheduling and financial coordination. The ideal candidate has strong communication skills, a polished, professional demeanor, and a passion for providing exceptional service in an upscale environment.

Key Responsibilities
  • Greet and assist patients with concierge-level service upon arrival
  • Manage appointment scheduling, confirmations, and follow-ups
  • Coordinate treatment plans and discuss financial options with patients
  • Verify insurance benefits and assist with claims processing
  • Ensure accurate patient records and maintain HIPAA compliance
  • Handle patient inquiries with professionalism and efficiency
  • Collaborate with the clinical team to enhance patient experience
  • Provide administrative support and assist with front office operations
Qualifications
  • 1-2 years of experience in dental administration (Preffered)
  • Background in luxury or high-end service environments is a plus
  • Strong knowledge of dental insurance verification and patient coordination
  • Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
  • Exceptional communication and customer service skills
  • Highly organized with the ability to multitask in a fast-paced setting
  • Professional, polished demeanor with a patient-first mindset
Compensation & Benefits
  • Salary Range: $25 - $30 per hour (based on experience)
  • Comprehensive Benefits Package:
    • Medical, Dental, Vision, and Wellness programs
    • Life and Retirement benefits
    • Employee discounts and growth opportunities
Why Join Us?

At Harbor Point Dental Group – Darien, we set the standard for modern, patient-centric dental care. Join a team that values excellence, innovation, and concierge-level service in a sophisticated, high-end practice setting

Top Skills

Dental Management Software
Dentrix
Eaglesoft
Am I A Good Fit?
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The Company
Boca Raton, , Florida
7 Employees
Year Founded: 2024

What We Do

My Business Platform is a flexible cloud-based dental office management solution. Our platform is based on extensive knowledge and feedback from dental professionals and practice management teams, making it easy to use and easy to integrate into your dental office. My Business Platform is simple to use and easily accessible from any computer with an internet connection. Our web-based dental software provides the dental provider and his management team with the ability to efficiently manage the different divisions of running a dental business all in one place. With our Human Resources tools, you can do more than just store HR information in a database; you can actually reduce HR administration work for your dental practice with dashboard solution. My Business Platform is the only dental business software that collates your employee documents, data, certification, and benefits all in one place accessible on a secure cloud platform. Our platform makes it easy to track your accounts payable anytime, anywhere. With the operations management division tools, you can organize important account details such as bill amounts, due dates and payments. Whether managing one office or many, this resource tailors to your needs – offering better control over your cash flow and reporting. My Business Platform's finance manager delivers robust reporting and budgeting features that provide a powerful tool for prospective financial analysis. Our simple, intuitive interface and ability to export data allows for seamless integration with Quickbooks and Excel. This transferable data feature makes implementation and utilization simple for dental businesses of all sizes and shapes Improve your marketing strategies with data analysis. My Business Platform helps you invest your profits into methods that work to grow your practice. User-friendly reporting allows you to compare new patient statistics and identify campaigns that deliver the best results

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