Front Desk Receptionist

Who We Are

Serving more than 3,300 scholars in seven schools across two cities (Jackson, Mississippi, and Nashville, Tennessee), RePublic Schools is the only school network solely dedicated to reimagining public education in the South.

Part of reimagining education in the South means that we confront the historic inequities that work against our scholars and actively work to dismantle those inequities. We are doing this by intentionally creating environments that embrace, honor, and celebrate our scholars' identities and experiences, as well as the identities and experiences of every member of our community.

At RePublic, we cultivate a cohesive community of families, staff, and scholars committed to doing whatever it takes to ensure our scholars succeed. We are looking for a Full-Time Front Office Receptionist in Nashville, TN for the 2026-2027 school year at one of our middle schools, Nashville Prep or Liberty Collegiate Academy. Candidates must share our unwavering belief that all children can achieve at high levels and change the world. Sound like you?

Who You Are

Our ideal Front Office Receptionist has an unwavering belief that our students can achieve at an exceptionally high level. Beyond that, they are:

• A warm, professional first impression for every family, visitor, and scholar who walks through our doors

• A clear and patient communicator, in person, on the phone, and in writing

• Organized, accurate, and dependable, someone who keeps a busy front office and its records running smoothly

• Calm under pressure and quick to find a solution when plans change

• A humble learner who welcomes feedback

• Preferred, but not required: Bilingual (Spanish/English)

​​​​​What You'll Do

Overview

At RePublic, our school-based operations teams exist to support teachers and staff, allowing them to focus on what matters most: teaching and learning. Strong operations allow our schools to be more academically successful, and our operations teams do whatever it takes to ensure this. The Front Office Receptionist reports to the School Operations Manager (SOM) and is the daily engine of the front office, attendance, enrollment paperwork, and scholar records.

Front Office Management

• Open the front office daily and have it visitor-ready by arrival

• Greet every family, visitor, and scholar warmly at the front desk

• Answer and screen the main phone line, and take and route messages

• Monitor and respond to the main school inbox within one business day

• Sign visitors in and out using the visitor management system and issue badges

• Route family questions and concerns to the right staff member and log follow-up

• Manage the front office calendar, including tours, family meetings, and visitor appointments

• Keep the lobby, front desk, and family-facing displays clean and current

• Provide bilingual family support and translation

Attendance

• Enter daily attendance codes and corrections in the SIS from teacher and front desk records

• Process tardy arrivals and issue tardy passes

• Process early dismissals, verify authorized pickup, and log them in the SIS

• Make daily absence calls to families and log contact notes

• Collect and file absence documentation, such as doctor and parent notes

• Send the daily attendance summary to the SOM and school team

Enrollment Support

• Answer walk-in and phone enrollment questions

• Greet and check in families for tours, open houses, and enrollment events

• Help families complete enrollment and re-enrollment paperwork

• Collect and verify enrollment documents, including proof of residence, birth certificate, and immunizations

• Enter new scholar demographic data in the SIS

• Make follow-up calls to prospective families and leads assigned by the SOM

Records and Paperwork

• Distribute, collect, and track permission slips, handbook receipts, and other forms

• File documents into cumulative folders and keep files organized

• Request incoming student records from prior schools

• Fulfill outgoing records requests for withdrawing scholars

• Update family contact information and emergency contacts in the SIS

Health

• Call families for sick scholars and coordinate pickup

• Provide basic first aid and log front office health visits

• Track immunization records and flag missing documentation to the SOM

Family Communications

• Draft and send routine family reminders and newsletters, as directed by the SOM

• Post approved updates to family messaging platforms

General Operations Support

• Support and work alongside the SOM for testing readiness

• Receive, log, and distribute mail and deliveries

• Make copies for teachers and manage the copy request queue

• Keep front office and staff workroom supplies stocked and submit supply requests to the SOM

• Manage lost and found and the uniform closet

• Provide other school support as needed, as assigned by the SOM

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred

• At least one year of customer service or office experience, preferably in a school setting

• Bilingual (Spanish/English) strongly preferred

• Familiarity/proficiency with Microsoft Office and Google Suite strongly preferred; experience with a student information system a plus

• Strong customer service, organizational, and data entry skills

EVERY OPPORTUNITY STARTS WITH BELIEF
Great schools begin with great people—educators who believe every day is an opportunity to make a lasting difference. At RePublic Schools, you’ll join a community of purpose-driven educators committed to delivering rigorous, grade-level instruction while nurturing a culture rooted in love, achievement, and belonging.

Together, we work to ensure every scholar experiences academic excellence, feels deeply supported throughout their educational journey, and is empowered to pursue a future filled with choice and opportunity. RePublic Schools is more than a network of public charter schools—we are reimagining what public education can be in the South. It’s our shared belief in every scholar’s potential that makes all the difference.

THE PERKS

• Retirement Plans: Employees may participate in TCRS retirement plan in Nashville, TN, or the Principal retirement plan in Jackson, MS.

• Paid Time Off: Employees receive 10 days of Paid Time Off, in addition to network closures. This includes 8 personal leave days and 2 mental health days.

• Paid Leave Programming: In the event an employee needs to take maternity or paternity leave, RePublic Schools provides paid medical leave based on length of service. Employees who have been employed for less than one year are eligible for up to 4 weeks of leave at 100% pay. Employees with more than one year of service are eligible for up to 9 weeks of leave at 100% pay, followed by an additional 3 weeks at 40% pay.

• Comprehensive Benefits Program: RePublic Schools provides $10,000 in employer-paid life insurance at 100% coverage. Additionally, the organization offers term life and disability insurance, as well as Carrot Fertility benefits, with 100% of the premiums covered by RePublic Schools.

• Fun fact about Nashville: With more than just country music, Nashville’s creative energy fuels innovation in classrooms too. Teachers here are surrounded by artists, entrepreneurs, and changemakers—making it the perfect backdrop for ambitious educators to grow and lead