🔔 FIRST IMPRESSIONS MATTER
Seeking a Friendly, Hyper-Organized Operator to Keep Our Office Running Smoothly & Our Guests Feeling Welcome
📇 Role: Front Desk Operations Associate (Front Desk & Office Administration)
📍 Location: Los Angeles, CA (Fully On-Site)
💰 Compensation: $20–25/hour (non-exempt, overtime eligible) + benefits
👤 Reports to: Human Resources Director (with close partnership across People & Ops)
🚀 About TubeScience
TubeScience is a performance growth engine that helps brands scale through data-driven creative and media execution. We partner with leading brands to create, test, and scale video across platforms like Meta, TikTok, YouTube, Snapchat, and more.
Our culture blends creativity, speed, and operational excellence — and our LA office is the physical hub where that energy comes to life. This role is essential to keeping that environment welcoming, organized, and running at full speed.
💡 The Role
We’re looking for a Front Desk Operations Associate to be the front-of-house anchor for our Los Angeles office.
You’ll own the front desk, guest experience, mail intake, and day-to-day office execution — making sure employees, candidates, vendors, and visitors all feel supported the moment they walk in the door.
This is a fully on-site role that combines traditional reception duties with hands-on office and administrative support. If you’re organized, service-minded, and thrive in a fast-moving environment, this role puts you at the center of daily office life.
🎬 What You’ll Do
🔔 Front Desk & Guest Experience
Greet and check in guests, candidates, vendors, and clients with a warm, professional presence
Serve as the first point of contact for the LA office
Manage the reception inbox, phones, and visitor inquiries
Coordinate building access, badges, and visitor logs
Keep the reception area polished, organized, and guest-ready at all times
📬 Mail Intake & Physical Administration
Receive, log, sort, scan, and distribute incoming mail daily
Digitally route HR, legal, and finance correspondence
Support intake of government and compliance-related mail (EDD, leaves, etc.)
Schedule outgoing mail and courier pickups
Maintain clean, organized digital and physical records
☕ Office & Kitchen Operations
Set up and maintain the morning coffee station
Restock kitchen supplies throughout the day
Track inventory and assist with ordering
Put away grocery deliveries and keep shared spaces organized
🤝 People & Admin Support
Prepare new-hire swag and onboarding materials
Support onboarding day logistics and interview scheduling as needed
Update slides or materials for All Hands meetings
Assist with Dropbox Sign and light administrative tasks
Coordinate employee milestone gifts (birthdays, new babies, etc.)
🏢 Facilities & Operations Support
Partner closely with Facilities & Operations on daily execution
Assist with vendors, deliveries, and service visits
Flag maintenance, safety, or facilities issues quickly
Help ensure meeting rooms and shared spaces are set up and ready
🧬 Who You Are
⭐ 0–2 years of experience in front desk, office admin, hospitality, or support roles
🗣️ Friendly, professional, and service-oriented communicator
🧠 Highly organized with strong attention to detail
⚡ Comfortable juggling multiple tasks in a busy office
⏰ Reliable, punctual, and proactive
💻 Comfortable with Google Workspace, Slack, phones, and basic office tech
📄 Experience with mail handling, scanning, or front desk tools is a plus
✨ Why TubeScience
💡 You’ll be the face of a fast-growing, creative company
🏢 You’ll play a visible, trusted role in daily office life
🤝 You’ll work closely with Facilities, Operations, and People teams
🚀 You’ll join a respectful, collaborative, high-energy workplace
➕ Benefits
🩺 Medical, Dental & Vision coverage
🧳 Flexible PTO & paid holidays
👶 Paid Parental Leave
💰 401(k) with employer support
⏱️ Overtime eligibility in accordance with CA law
⚡ If you love keeping things organized, helping people feel welcome, and being the glue that holds an office together — we’d love to meet you.
👉 Apply here >>
Top Skills
What We Do
As one of the fastest growing startups in Los Angeles, we're revolutionizing the way in which companies approach successful video advertising. Our team of award-winning Producers, Editors, Directors, Engineers, and Performance Marketing Managers are building a global studio where we can conceptualize, shoot, and produce hundreds of videos per day. Unlike traditional advertising agencies that pitch creative concepts for companies, hope they will perform, and outsource filming, we design videos that are guaranteed to convert. We use data to guide our creative process and leverage testing and analysis to make adjustments to react to users in real-time.
What's atypical about the company:
We're fast and data-driven: our teams develop concepts in the morning, shoot/edit in the afternoon, launch in the evening, and iterate the next day based on real-world performance.
We’re a behavioral R&D lab at the core: We put 2,000+ video experiments per week, watched by tens of millions of people per day, that give us deep insights into how people make decisions. Over the past couple years, we’ve built an enormous library of IP around human behavior and visual communication.
We work on a pure pay for performance basis. Zero production fees for video. Clients only pay us if our videos outperform anything they’re running internally.
