About the Role
We are looking for a friendly, organized, and proactive Front Desk / Office Assistant to be the welcoming face of our office and keep daily operations running smoothly. This role is an excellent fit for someone who is highly organized, self-directed, and takes ownership of their responsibilities without needing close supervision. If you enjoy supporting a team and take pride in maintaining a professional and well-organized workplace, we would love to hear from you.
Key Responsibilities
- Answer and direct all incoming phone calls in a professional and courteous manner
- Screen calls and route them to the appropriate team members
- Greet and screen office visitors, ensuring a warm and professional first impression
- Offer coffee, water, or other refreshments to guests upon arrival
- Order and maintain inventory of office supplies, ensuring stock levels are adequate
- Oversee the upkeep and cleanliness of the office kitchen and common areas
- Coordinate ordering and pickup of lunches for office meetings and events
- Assist with planning and coordinating internal office events
- Scan, organize, and maintain employee files, ensuring records are accurate and up to date
- Assist with general filing and organization of office documents and records
- Monitor and maintain records within the ShareFile document management system
- Processing virtual credit card transactions and maintaining related records
- Provide general administrative support to staff and management as needed
Reception & Communications
Office & Kitchen Maintenance
Administrative Support
Qualifications
- Prior experience in a receptionist, front desk, or administrative role preferred
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and prioritize in a dynamic office environment
- Professional, friendly demeanor with a customer-service mindset
- Ability to work independently, exercise sound judgment, and take ownership of assigned responsibilities.
What We Offer
- Competitive pay commensurate with experience
- Comprehensive benefits package including health, dental, and vision
- Supportive and collaborative team environment
- Opportunities for growth and professional development
Skills Required
- Prior experience in a receptionist, front desk, or administrative role
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and prioritize in a dynamic office environment
- Professional, friendly demeanor with a customer-service mindset
- Ability to work independently, exercise sound judgment, and take ownership of assigned responsibilities
- Experience monitoring and maintaining records in ShareFile or similar document management systems
- Ability to process virtual credit card transactions and maintain related records
What We Do
Paramedic Services of Illinois, Inc. (PSI) is a family-owned and operated company established in 1975 that specializes in the Fire and EMS industry. The company provides comprehensive services including EMS personnel staffing, critical care paramedics, ambulance and fire rescue billing, and fire safety consulting. PSI is dedicated to excellence, consistently exceeding client expectations by providing highly trained professionals to enhance community safety and service delivery.
