The Role
Greet and assist guests for check-in/check-out, manage reservations and bookings, handle phone and guest inquiries, operate front desk systems, and provide consistent excellent customer service across flexible shifts.
Summary Generated by Built In
We are looking for an experienced Front Desk Agent to join our team in Miami Beach. The ideal candidate will have strong communication skills, excellent customer service, and experience using front desk systems.
Key Responsibilities:
- Greet and assist guests with check-in and check-out
- Manage reservations and bookings
- Handle phone calls and guest inquiries
- Use front desk systems
- Provide excellent customer service at all times
Requirements
Benefits
Skills Required
- Advanced English (spoken and written)
- Previous experience as a Front Desk Agent
- Experience using front desk systems
- Strong customer service and communication skills
- Reliable and professional
- Ability to work flexible shifts
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The Company
What We Do
Bright Hospitality Services provides fast, reliable staffing, HR, and cleaning services for hotels, offices, warehouses, and commercial properties. They specialize in recruitment, hiring, and payroll services tailored to business needs across both hospitality and commercial operations, offering solutions such as temp-to-hire recruitment and 24/7 on-call support.
