Princeton Medspa Partners

Front Desk Med Spa Receptionist

Posted Yesterday

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Tucson, AZ, USA

In-Office

Entry level

Beauty • Healthtech • Professional Services

The Role

Provides front desk and administrative support in a med spa, including greeting and checking in clients, scheduling appointments, answering inquiries, managing intake records, processing payments, promoting products, maintaining the reception area, and coordinating client needs with medical professionals. The role emphasizes customer service, organization, confidentiality, and accurate multitasking in a welcoming spa environment.

Summary Generated by Built In

About Us:
At Skinjectables Anti-aging Bar, Tucson, Arizona's original walk-in anti-aging bar where luxury meets accessibility. Our experts specialize in tailored treatments that enhance your natural beauty without the wait. Whether you're popping in for a quick touch-up or starting your aesthetic journey, your experience is always seamless, elevated, and walk-in ready!
Job Overview:
We are looking for a friendly, professional, and detail-oriented full-time Front Desk Receptionist to join our dynamic team at Skinjectables. As the first point of contact for clients, you will play an integral role in providing exceptional customer service and supporting the day-to-day operations of the spa. You will greet clients, schedule appointments, manage phone calls, and assist with various administrative tasks to ensure a smooth and welcoming experience for our guests.

*This position is primarily Monday- Friday with an occasional Saturday as needed*

Key Responsibilities:

Client Relations: Greet clients upon arrival, check in, and ensure they feel comfortable and welcome. Provide them with any necessary forms or information about their upcoming treatments.
Appointment Scheduling: Answer phone calls, emails, and online inquiries, assist clients in booking appointments, and handle rescheduling or cancellations as needed.
Administrative Support: Manage client intake forms, update databases, and maintain organized records of client information and appointment history.
Point of Sale: Process payments, handle cash transactions, and ensure accurate billing for services and products.
Product Sales: Assist clients with inquiries about retail products and promote special offers or packages to enhance their experience.
MedSpa Environment: Ensure the front desk and waiting area are clean, tidy, and stocked with necessary supplies.
Collaboration: Work closely with medical professionals to ensure clients receive the best service. Communicate treatment updates and client needs to the appropriate team members.

Qualifications:

Previous experience in customer service or front desk operations, ideally in a medical or spa environment.
Strong verbal and written communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Professional appearance and demeanor.
Familiarity with booking software and point-of-sale systems is a plus.
Excellent attention to detail and organizational skills.
Knowledge of beauty or wellness services is a plus.
Ability to maintain client confidentiality and adhere to HIPAA regulations.

Benefits:

Medical, Dental, Vision, and Generous PTO and Holiday Pay.
Employee discounts on services and products
Opportunity to grow in a thriving med spa environment
Friendly and supportive team atmosphere

How to Apply: If you're passionate about delivering exceptional service and enjoy working in a vibrant, client-focused environment, we want to hear from you!
Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.