The Role
Provides front-desk and administrative support, including answering phones, scheduling appointments, data entry, filing, report preparation, client follow-ups, and volunteer training. Maintains reception and client areas, performs opening and closing duties, protects confidential health information under HIPAA, and supports an excellent client experience. The role requires strong communication, Microsoft Office proficiency, flexibility for occasional evenings and Saturdays, and the ability to perform light physical tasks.
Summary Generated by Built In
Interface with clients, potential clients and visitors at the front desk, train and supervise front desk, phone and data entry volunteers, and perform basic data entry activities for Prestonwood Pregnancy Center - Southwest (PPC - SW).
Responsibilities:
- Provide administrative support including typing, filing, report preparation and distribution, answering phones, and appointment scheduling
- Perform client follow-ups as scheduled
- Train and assist front desk volunteers, including onboarding and ongoing training
- Perform opening and/or closing duties at PPC locations
- Maintain cleanliness of center waiting room, client rooms and reception area
- Provide information, feedback, and suggestions to enhance client experience
- Adhere to HIPAA regulations, maintain client confidentiality
- Model excellence in all areas
- Other duties as assigned
Requirements:
- Growing relationship with Jesus Christ as Lord and Savior as an active member of a Bible believing and preaching ministry
- Pro-life in word and pro-love in action
- Bilingual (English/Spanish) communication skills oral and written preferred
- College degree preferred
- Strong communication skills, both written and oral
- Ability to work independently and maintain a high degree of confidentiality
- Basic to intermediate skills with Microsoft Office
- Ability to work a Monday-Friday schedule with flexibility to include approximately two evenings per week, one Saturday per month, and PPC scheduled events
- Ability to work at a desk with a computer screen for extended periods of time, while occasionally performing physical activities requiring moving one’s whole body, such as walking, stooping, lifting, pushing/pulling a cart, and lifting up to 10 pounds without assistance
Skills Required
- Growing relationship with Jesus Christ as Lord and Savior and active membership in a Bible-believing and preaching ministry
- Pro-life in word and pro-love in action
- Bilingual English and Spanish oral and written communication skills
- College degree
- Strong written and oral communication skills
- Ability to work independently and maintain a high degree of confidentiality
- Basic to intermediate Microsoft Office skills
- Availability Monday through Friday, with flexibility for approximately two evenings per week, one Saturday per month, and scheduled events
- Ability to work at a desk with a computer screen for extended periods
- Ability to walk, stoop, lift, push or pull a cart, and lift up to 10 pounds
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The Company
What We Do
Prestonwood Baptist Church is a Baptist multi-site megachurch based in Plano, Texas, affiliated with the Southern Baptist Convention. Its mission is to glorify God by introducing Jesus Christ as Lord to as many people as possible and developing them in Christian living using the most effective means to impact the world, making an eternal difference in this generation and generations to come.
