Description
Position Overview
The Catholic Diocese of Memphis is seeking a professional and welcoming Front Desk Coordinator to serve as the first point of contact for visitors to the Chancery office. This role is essential in creating a positive and hospitable experience for clergy, staff, parish representatives, and guests, while also supporting the Human Resources Department with administrative tasks.
This is a primarily stationary, front-facing position requiring strong communication skills, discretion, and a commitment to professionalism aligned with the mission of the Catholic Church.
Key Responsibilities
- Greet and assist visitors in a courteous, professional, and welcoming manner
- Answer, screen, and direct incoming phone calls and general inquiries
- Maintain a consistent front desk presence during business hours
- Monitor building access and follow visitor protocols
- Manage incoming mail, packages, and deliveries
- Coordinate conference room scheduling
- Maintain a clean and organized reception area
- Provide administrative support to Human Resources, including filing, data entry, and document tracking
- Perform general clerical duties (copying, scanning, supply management)
- Assist with diocesan events and limited administrative support to other departments as approved
Requirements
- Prior receptionist or front desk experience required
- Bilingual (English/Spanish) preferred
- Experience with general office software (e.g., Microsoft Office) and multi-line phone systems required
- Strong interpersonal, communication, and organizational skills
- Ability to maintain confidentiality and exercise discretion
- Professional demeanor and appearance
Preferred Attributes
- Experience working in a church, nonprofit, or mission-driven organization
- Ability to multitask while maintaining attention to detail
- Customer service–oriented mindset with a welcoming presence
Why Join Us?
Be part of a mission-driven organization serving the Catholic community of West Tennessee. This role offers the opportunity to make a meaningful first impression while supporting the important work of the Diocese.
Skills Required
- Prior receptionist or front desk experience
- Bilingual (English/Spanish)
- Experience with Microsoft Office and multi-line phone systems
- Strong interpersonal, communication, and organizational skills
- Ability to maintain confidentiality and exercise discretion
- Professional demeanor and appearance
- Experience working in a church, nonprofit, or mission-driven organization
- Ability to multitask while maintaining attention to detail
- Customer service-oriented mindset with a welcoming presence
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