Front Desk Associate

Posted 7 Days Ago
Be an Early Applicant
Emerald Isle, NC, USA
In-Office
Junior
Real Estate • Hospitality
The Role
Provide front desk customer service for guests and residents: answer questions in person and by phone, process payments and deposits, run reports, submit maintenance requests, and coordinate with the Property Manager to resolve issues promptly.
Summary Generated by Built In

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Associate in Emerald Isle, North Carolina.

What you’ll do: 

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. 

 

Your job will include: 

  • Act as the property liaison and provide guests and residents with informationresponding to questions in person and over the phone. 
  • Process payments and deposits. 
  • Run reports and submit maintenance request forms to ensure office efficiency. 
  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. 
  • Prioritize customer satisfaction, address conflicts and solve problems promptly. 

 

Experience & skills you need: 

  • High school diploma or equivalent experience.  
  • 1+ years of experience in customer service with exceptional customer service skills. 
  • Strong organizational skills and meticulous attention to detail. 
  • Computer literacy and the ability to learn new systems. 

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Skills Required

  • High school diploma or equivalent experience.
  • 1+ years of customer service experience with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and ability to learn new systems.
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The Company
3,800 Employees

What We Do

Equity LifeStyle Properties is a leading real estate investment trust (REIT) and operator of manufactured home communities, RV resorts, and campgrounds in North America. With over 50 years of experience, the company owns and manages a diverse portfolio of properties across 35 states and British Columbia, providing high-quality amenities and services to residents and guests in highly desirable locations.

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