RushOrderTees is a custom apparel company known for lightning-fast turnaround times and top-tier customer service. We work hard, move fast, and pride ourselves on creating a fun, energetic workplace where teamwork matters.
Job SummaryWe’re looking for a friendly, organized, and dependable Front Desk Employee to support daily operations and serve as the first point of contact for scheduled customer pickups, delivery drivers, and internal team members. This role also provides light administrative and HR support while maintaining an organized front desk area.
ResponsibilitiesGreet customers picking up orders in a professional and efficient manner
Answer the doorbell for scheduled customer pick-ups and delivery drivers only
Manage customer pick-up orders, including verifying order details and ensuring accurate handoff
Respond to customer questions at order pick-up in person as needed (no walk-in sales)
Coordinate with production and sales teams to locate completed orders
Manage incoming and outgoing packages and deliveries
Maintain a clean, organized front desk and pickup area
Provide light HR support, including assisting employees, organizing personnel files, supporting basic onboarding tasks, helping with employee events
Perform light administrative tasks such as data entry and filing
Support other departments as needed in a fast-paced environment
Strong communication and customer service skills
Bilingual (English/Spanish) preferred
Organized, detail-oriented, and dependable
Ability to multitask and stay calm during peak pickup times
Comfortable using computers and basic office software
Reliable and punctual
Previous front desk, administrative, or customer service experience preferred (but not required)
Competitive pay
A team-oriented, fast-paced work environment
Opportunities for growth within the company
Employee discounts on custom apparel
Consistent schedule and supportive management
Top Skills
What We Do
Printfly is a tech-driven leader in the custom apparel industry, combining speed with craftsmanship to create the best experience available. We are powered by original technology, top-notch talent, and a dedication to surpassing our customers’ expectations.
Our company started in 2002 with the founders printing tees in their parents’ garage just to make ends meet. We discovered from the very beginning that our industry was plagued with inconsistent quality, missed deadlines, and low standards for customer service. There was a desperate need for a new perspective; a company that wouldn’t shy away from the difficult and the “impossible”. We accepted any order, at any hour, with any deadline, without ever losing sight of the commitment to our customer.
At Printfly, we do much more than just print t-shirts (we’re very proud of that, though)—we are transforming the custom apparel industry with high-performing team members, unwavering commitment to our customers, and cutting-edge technologies. We nurture a printer-first mindset to ensure our customers wholeheartedly love the experience and products we create for them. We’re helping millions of people make lasting memories—and we think that’s amazing.
Our foundation is built on constantly evolving and reimagining the process. Our sole focus isn’t on how big of a business we can become. Instead, we focus on things that matter—things like working with the best talent, sound decision making, delivering a second-to-none customer experience, and relentlessly improving every part of our business.
