Front Desk Associate (SA)

Posted 3 Days Ago
Be an Early Applicant
St. Ann, MO, USA
In-Office
Entry level
Fitness
The Role
Greet and assist members, deliver excellent customer service, complete sales transactions and POS cash handling, lead club tours to convert prospects, support member retention, and meet sales goals while working flexible hours.
Summary Generated by Built In
Job Summary & Responsibilities

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!

What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.

What You'll Do:

  • Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
  • Strive to continuously improve the member experience, revenues and retention rates.
  • Maintain solid product knowledge and awareness of all product information, merchandise and services.
  • Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
  • Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
  • Master the tour and build excitement and value with potential new members to ensure an awesome first impression

What you will need:

  • Energy & Enthusiasm
  • A Passion for Fitness
  • Ability to work with a sense of urgency
  • Ability to work flexible hours, as necessary during closeouts or end of month
  • A "roll up the sleeves" mentality
  • Proven track record of achieving and/or exceeding sales goals
Preferred Qualifications

What We Offer YOU:

  • We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift!
  • We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
  • We work hard to play hard... take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!
  • We make sure you plan for your future. Enroll in our 401k.
  • We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!
  • We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
  • We want you to advance your education! Reimbursed training certifications!
  • We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP)
  • We will give you an awesome culture and fun work environment! Look forward to coming to work each day!

Not all heroes wear capes, we wear sneakers and workout clothes! There is a reason our members call us the best gym ever... it's because we have the best staff ever... come join our team! It's okay... you can invite your friends to come work with you too!

Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.

Skills Required

  • Energy and enthusiasm
  • Passion for fitness
  • Ability to work with a sense of urgency
  • Ability to work flexible hours
  • Roll up the sleeves mentality
  • Proven track record of achieving and/or exceeding sales goals
  • Accurate sales transaction and cash handling / POS accountability
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The Company
1,048 Employees

What We Do

The Edge Fitness Clubs is a Connecticut-based fitness chain and operator located on the East Coast. Its mission is to offer extraordinary fitness facilities, innovative programming, and an energetic, friendly staff to ensure members enjoy their fitness experience. The company specializes in providing fitness equipment, diversified fitness programming, and various in-club services, including personal training and Pilates, to help members achieve their goals.

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