Front Desk Associate (Park Ridge)

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Park Ridge, IL, USA
In-Office
39K-45K Annually
Entry level
Fitness • Healthtech
The Role
Provide front-desk patient support and excellent customer service; manage scheduling and liaison duties between patients, providers, and support teams; maintain a clean, welcoming clinic environment and assist with day-to-day clinic operations.
Summary Generated by Built In

Aligned Modern Health is changing the face of healthcare and building the leading national brand in holistic medicine. Our unique, multi-disciplinary model offers patients evidence-based solutions to a host of health challenges including BHRT/hormone issues, thyroid, autoimmunity, stress and anxiety, GI distress, metabolic disorders, infertility, musculoskeletal pain, and more. We pride ourselves on outstanding clinical outcomes and a five-star patient experience. We have 16 clinics across the city of Chicago and surrounding suburbs, and we offer telehealth services for Functional Medicine and BHRT across 20 states and growing! To learn more about us, please visit our website at www.alignedmodernhealth.com.

We are looking for an outstanding, personable, team and service-oriented professional to join Aligned Modern Health as a full-time Front Desk Associate/Clinic Manager at our Park Ridge clinic. The role pays $39,000-$45,000 per year (based on experience) plus annual bonus potential. The schedule would be Tuesdays 7:30am-8:00pm, Thursdays 11:30am-8:00pm, Fridays 7:30am-3:00pm, and Saturdays 7:30am-3:00pm. 

Job Responsibilities:

  • Drive the best patient experience possible in a clean, friendly, and inviting atmosphere;
  • Act as a support partner and liaison between the patient, provider, and support team (scheduling, billing, etc.);
  • Positively contribute to the patient first, team-based culture at AMH;
  • Consistently achieve scheduling success with our patients.

Requirements:

  • Patient first attitude and ability to consistently provide 5-star service;
  • Demonstrated ability to collaborate with others and manage multiple responsibilities in a fast-paced, team environment;
  • Energetic and outgoing personality with a desire to help people - prior experience in sales, hospitality, or events a BIG plus;
  • Passionate about health and wellness;
  • High School degree required;
  • Must have flexibility for a non-traditional schedule including some holiday, early-morning, evening, and weekend availability;
  • Ability to lift up to 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.

We offer competitive compensation and unlimited opportunity with one of Chicago's most exciting and fastest growing health and wellness companies. The following are benefits for full-time employees:

  • Blue Cross Blue Shield medical plans, as well as dental and vision insurance
  • Guaranteed paid time off
  • Eligibility for short-term disability insurance and 401(k)

Aligned Modern Health is an equal opportunity employer.

Skills Required

  • Patient-first attitude and ability to consistently provide 5-star service
  • Ability to collaborate with others and manage multiple responsibilities in a fast-paced, team environment
  • Energetic and outgoing personality
  • Prior experience in sales, hospitality, or events
  • Passion for health and wellness
  • High school degree
  • Flexibility for non-traditional schedule including holidays, early-morning, evening, and weekend availability
  • Ability to lift up to 20 pounds unassisted and perform frequent sitting, standing, stooping, walking, reaching

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