Front Desk Associate (Overnight)

Posted 4 Days Ago
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Bethlehem, PA, USA
In-Office
Entry level
Fitness • Sports • Hospitality
The Role
Provide overnight front desk coverage at a private country club inn: greet guests, manage check-in/out, inform guests about amenities, coordinate with housekeeping/maintenance, maintain desk area, and professionally resolve guest concerns.
Summary Generated by Built In

Description

Saucon Valley Country Club, a premier private club located in the heart of the Lehigh Valley, is seeking a friendly, professional, and service-oriented Front Desk Associate to join our team at the historic Weyhill Guest House. This beautiful and tranquil inn offers a unique guest experience on the grounds of one of America’s most prestigious country clubs.

Hours:

Overnight Shift 10:30 p.m. - 6:30 a.m.

Position Overview:
As a Front Desk Associate, you will be the first point of contact for our members and guests, providing warm hospitality and seamless service during check-in, check-out, and throughout their stay. This role requires excellent communication skills, attention to detail, and a genuine desire to exceed expectations.

Key Responsibilities:

  • Greet and assist guests upon arrival and throughout their stay
  • Handle check-in and check-out procedures efficiently and accurately
  • Provide information about club amenities and local attractions
  • Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
  • Maintain a clean and organized front desk area
  • Handle any guest concerns with professionalism

Join our team and help create memorable experiences for our members and their guests in one of Pennsylvania’s most iconic country club settings.

Requirements

Qualifications:

  • Previous experience in hospitality or customer service preferred
  • Strong interpersonal and problem-solving skills
  • Availability to work weekends, and holidays
  • A positive attitude and team-oriented mindset

Saucon Valley Country Club believes in a diverse workforce and is proud to be an equal opportunity employer. We strive to create a workplace where all employees feel valued and respected.

Skills Required

  • Availability to work overnight shift (10:30 p.m. - 6:30 a.m.) and weekends/holidays
  • Excellent communication skills
  • Attention to detail
  • Strong interpersonal and problem-solving skills
  • Previous experience in hospitality or customer service
  • Positive attitude and team-oriented mindset
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The Company
596 Employees
Year Founded: 1920

What We Do

Saucon Valley Country Club is a preeminent private club retreat in the Lehigh Valley, Pennsylvania, founded in 1920. It offers exceptional recreational and social experiences, with a strong emphasis on championship golf through its nationally recognized courses. Beyond golf, the club provides comprehensive racquet programs, swimming pools, a fitness center, and luxury member lodging, serving as a private refuge focused on excellence and tradition.

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