Front Desk Assistant - Tennis

Nights & Weekends

Job Title: Front Desk Associate – Tennis Facility

Position Overview:
We are seeking a dependable and service-oriented Front Desk Associate to join our team at a private tennis club. This role is key to ensuring a welcoming atmosphere for members while maintaining the highest standards of cleanliness and organization throughout the facility.

Key Responsibilities:

• Greet and assist members and guests in a professional, friendly, and courteous manner.
• Maintain the cleanliness and organization of all common areas, with a heavy focus on towel service and water stations.
• Ensure towels are consistently stocked, clean, and readily available to members.
• Monitor and maintain water stations throughout the facility, refilling and cleaning as needed.
• Assist with member billing, payments, and account inquiries accurately and efficiently.
• Support daily operations to ensure a smooth experience for members and guests.
• Communicate effectively with other staff to uphold facility standards and resolve issues promptly.

Qualifications:

• Previous customer service experience, ideally in hospitality, fitness, or private club settings.
• Dependable, punctual, and detail-oriented.
• Strong interpersonal and communication skills.
• Ability to multitask and maintain a professional demeanor in a fast-paced environment.
• Basic computer and billing system proficiency preferred.

What We Value:
We are looking for someone with a service-first mindset who takes pride in maintaining a clean, welcoming environment. Dependability and a strong work ethic are essential, as this role directly impacts the member experience at our club.